Process Technician (Waste)

Thames Water; East Horsley; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join Thames Water as an Operations Process Technician, where you'll play a crucial role in maintaining wastewater treatment services. Based in Guildford, you will ensure operational efficiency while working outdoors and making a significant impact on the community and environment. Enjoy a competitive salary with comprehensive training and benefits as you contribute to the UK's leading water and wastewater company.

Benefits

Company Van

Fuel card

24 days holiday per year

Personal Medical Assessments

Wider benefits scheme

Qualifications

• Comfortable working outdoors in various weather conditions.
• Ability to learn and operate complex processes.
• Experience in delivering against challenging business targets.

Responsibilities

• Ensure wastewater treatment sites run safely and efficiently.
• Monitor and maintain equipment and report defects.
• Participate in a call-out rota for operational availability.

Skills

Time management

Customer service

Team player

Adaptability

IT literate

Education

Full UK driving licence

Job description

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As an Operations Process Technician, you'll be at the heart of our frontline operations, taking on various tasks that keep our essential wastewater treatment services running smoothly. With the ever-changing environment and the complexities that come with it, this role offers an exciting opportunity to get involved in meaningful work that impacts both our customers and the environment.

Based at Guildford STW, you'll be an integral part of our operations team, ensuring the continuous operation of our wastewater treatment works. Every day brings something different – from routine tasks to unexpected challenges. You'll work outdoors, ensuring we deliver reliable services to our customers while protecting the environment.

• Location:Guildford, GU1 1RU.
• Hours:Monday-Friday, 7:30 AM - 3:36 PM. (38 hours per week)
• Call-out rota:You’ll also participate in a call-out rota, with additional pay for your availability and response.

What you’ll be doing as a Process Technician (Waste)

• Ensuring our sites run safely, efficiently and within permitted site specifications to protect the environment.
• You will be responsible for monitoring, inspecting, and maintaining equipment and reporting any defective items to ensure a swift repair or attempting a first-time fix where possible.
• You will be expected to take ownership of your own and colleagues' health and safety by escalating any concerns to your manager or resolving them yourself where possible and appropriate.
• Collating and reporting of data to ensure statutory and regulatory compliance.
• Once on the full working pattern, you will be working 1 weekend every 6 weeks.

You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas, but you must be:

• Comfortable working outdoors, potentially in all weather conditions.
• Part of a team that delivers excellent performance by understanding how you affect the overall mission of Thames Water.
• Good with time management.
• Confident to work effectively and efficiently on your own.
• Keen to learn and operate complex processes with high-quality controls.
• Able to complete basic tasks on a computer, e.g. be able to input site performance data and view their day's work via a hand-held device.

What you should bring to the role

• Full UK driving licence.
• Experience in delivering against challenging upper-quartile business targets and performance commitments.
• A positive approach to handling changes, embracing all natures of change, including technology, process, behavioural and organisational change.
• Demonstrate excellent customer service both internally and externally.
• IT literate.
• Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others.

What’s in it for you?

• Competitive salary starting from £26,000 to £30,000 per annum, depending on skills and experience.
• Company Van, fuel card, tools and PPE are provided.
• Full training package provided.
• 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about ourbenefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about ourpurpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family.Why choose us?Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout therecruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here tohelp and supportyou.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.