Process Technician Advanced

Pertemps; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Annual leave 24-28 days

Cycle to work

Health and wellbeing benefits

Job summary

Thames Water is seeking a Process Technician Advanced to provide flexible cover and lead field-based activities at our Chingford site. You will mentor apprentices, contribute to maintenance plans, and coordinate a small team of technicians. The role supports a strong Safety culture and hands-on process improvements.

You will manage day-to-day activities, attend planning meetings, and help ensure first-time fixes while upholding site pride and H&S standards. A driving licence is essential.

Qualifications

• Hands-on operation and maintenance of wastewater treatment process and plant.
• Proactive – lead on recommendations and site improvements.
• Excellent communication and interpersonal skills to interact with the team.
• Strong teamwork – one team with common goals.
• IOSH trained or willing to complete H&S training.
• A valid driving licence is essential.

Responsibilities

• Provide coaching and mentoring for team members, including apprentices and new starters.
• Contribute to maintenance plan delivery and promote first-time fixes.
• Assist with day-to-day management and coordination of activities.
• Model safe behaviours and promote a positive H&S culture.
• Cover activities when managers are unavailable.
• Participate in out-of-hours standby rotas.

Skills

Hands-on operation

Proactive

Communication

Teamwork

Driving licence

Education

NVQ 3 in Operating Process Plant

Management qualification

Job description

We have an opportunity for you to join Thames Water as a Process Technician, based at our Clean Water site at Chingford - E4 7PX.

As our Advanced Process Technician, you will provide flexible cover to support the existing operations teams, depending on resource needs and priority. This is a great opportunity for someone ambitious, wanting to help lead a team to success and take that next step towards management.

In this role, there will be plenty of opportunities to take ownership of various project work to get stuck into. You will be writing working procedures and instructions, involved in H&S improvements, meeting contractors, raising quotes and bringing an array of new, fresh ideas to the table to improve processes.

Utilising your experience on the water treatment works, you will take the lead role in key field-based activities, along with supporting the Performance Manager in managing and coordinating a team of technicians on the site.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as the Process Technician Advanced

• Provide coaching and mentoring for team members, including apprentices, upskillers and new starters. (for example, Tech 1 training, monitor verification processes, event learning)
• Provide technical input to help with the delivery of the maintenance plan and promote first-time fixes. (this could include attending planning meetings, inputting into asset availability improvements, and investigating site trips)
• Work with the performance managers to assist with the smooth running of the team by taking over some day-to-day management or coordinating activities. (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS)
• Role model positive behavioural safety and site pride. Support and promote a positive H&S culture. (for example, supporting your colleagues to recognise and raise safety observations, both good and bad, own resolution of issues, identify ‘Site Pride’ sites, assist with H&S action completion)
• Step up to help cover activities when the performance manager or technical coordinator is unavailable.
• Participate in out-of-hours standby rota.

Base Location:

Chingford - E4 7PX

Working Pattern -

38 Hours Monday- Friday. Plus, standby & overtime opportunities.

Upon completion of essential company training.

All PPE and tools are provided.

To thrive in this role, the essential criteria you’ll need are:

• NVQ 3 in Operating Process Plant - or working towards it.
• Management qualification – or working towards it.
• Hands-on operation and maintenance of the wastewater treatment process and plant.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have good communication and interpersonal skills to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• IOSH trained or willing to complete H&S training.
• A valid driving licence is essential.

What’s in it for you?

• Competitive salary up to £35,000 per annum, depending on skills and experience.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.