Process Technician

Thames Water Utilities Limited; Royal Borough of Greenwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

24 days holiday

Pension scheme

Maternity leave

Paternity leave

Health & wellbeing benefits

Cycle to work

Life assurance

Job summary

Thames Water Utilities Limited is seeking a Process Technician to maintain and improve our strategic pumping stations across North-East London. The role supports large-scale projects and involves a front-line position ensuring plant and equipment are safe and ready for operation.

The ideal candidate can adapt from outside the water sector, embraces safety, and commits to delivering reliable service while contributing to a greener future for London.

Qualifications

• Demonstrated awareness of health and safety standards.
• Excellent communication and interpersonal skills.
• Able to work in a collaborative team and take initiative.

Responsibilities

• Carry out routine checks and planned maintenance at pumping stations.
• Monitor plant performance and identify trends for improvements.
• Report hazards, near misses and incidents and escalate as needed.
• Operate large pumping stations and mechanical equipment.
• Perform confined space entries for inspections and fault finding.
• Provide guidance to new staff and colleagues.
• Attend safety briefings and team meetings and contribute ideas for improvements.

Skills

Health & safety

Communication

Teamwork

Proactive

Driver's licence

Job description

Job title Process Technician Ref 44861 Division Asset Operations & Capital Delivery Location Abbey Mills - Stratford - E15 2RN Contract type Permanent Full/Part-time Full-time Hours 38 Salary Competitive salary starting from £29,349 per annum depending on skills and experience. Job grade A Closing date 23/10/2026

We have a great opportunity for a Process Technician to work as part of a close and supportive Operations team within Strategic Pumping and Trunk Sewers. You will focus on maintaining and improving our strategic pumping stations across North-East London and supporting the team on larger-scale projects.

You do notneed a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

This role is an essential front-line role, to perform a range of activities to ensure that all the plant and equipment associated with strategic pumping stations and trunk sewers in London are kept serviceable and ready to be operated safely and efficiently.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you'll be doing as the Process Technician

• Completing routine checks, basic planned preventative maintenance, and problem-solving to ensure the smooth running of the pumping station.
• Completing monitoring checks to ensure the plant is running efficiently and identifying trends.
• Undertaking health and safety and security checks.Highlighting and reporting hazards, near misses and incidents, including statutory testing for Legionella, fire and housekeeping; making the area safe, escalating any issues to your line manager as soon as possible.
• Operation of large storm pumping stations to manage our customers’ network.
• Operation of large mechanical equipment to provide safe plant and hydraulic flow isolations.
• Completion of confined space entries to complete inspections, maintenance and fault finding.
• Providing technical assistance and guidance to new starters as well as existing colleagues.
• Attending all team meetings, engaging with safety briefings and company communications and raising constructive feedback with the management team, with suggestions for improvements.

Base Location: Abbey Mills - Stratford - E15 2RN.

Working Pattern:

38 hours Monday-Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training.

Due to the nature of this role, you must hold a full UK driver's licence

To thrive in this role, the essential criteria you’ll need are:

• Be a self-motivated individual who can immerse themselves in the team around them. You need to be very disciplined, have the desire to learn from those around you, and have a can-do attitude. This role can be demanding at times, but very rewarding too.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Must be prepared to be trained in safety procedures.
• Knowledge and awareness of health and safety standards.
• Full UK driver's licence.

What's in it for you?

• Competitive salary starting from £29,349 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 28 days with length of service. (Plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.