Process Operator

United Utilities; Wirral; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join an established industry player as a Process Operator, where you will work within a team to ensure the safe and efficient operation of water treatment facilities. This role offers the opportunity to develop your skills in a dynamic environment while contributing to key business performance targets. With a strong emphasis on safety and compliance, you will engage in proactive maintenance and optimization of water production assets. Enjoy a competitive salary, generous benefits, and the chance to be part of a company dedicated to sustainability and community well-being.

Benefits

26 days annual leave (increases to 30 after four years)

Pension scheme with up to 14% employer contribution

Performance-related bonus scheme

Comprehensive healthcare plan

Gym and wellness benefits

Employee Assistance Plan

Mental health first aiders

Enhanced parental leave schemes

Qualifications

• Good numeracy skills and computer literacy are essential.
• Must maintain skills and competence under the WATER LTO Scheme.

Responsibilities

• Manage and optimise water treatment sites for efficient operation.
• Deliver asset performance information and recommend effective solutions.

Skills

Numeracy Skills

Diagnostic Skills

Planning and Organisational Skills

Communication Skills

Education

5 GCSEs including Maths, English, and a Science or Technology subject

Tools

PLC

HMI

SCADA

SAP

Breathing Apparatus

Lifting Equipment

Confined Space Gear

Job description

Join to apply for the Process Operator role at United Utilities

Join to apply for the Process Operator role at United Utilities

Salary - 29619

Work Type - Onsite

Job Location - Bromborough Wastewater Treatment Works, Dock Road South, Bromborough, Merseyside, CH62 4SQ

Role Type - Permanent

Employment Type - Full Time

Working Hours -

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes
  
  

Job Purpose

You will be part of a team of Process Controllers and Field Service Engineers who are responsible for the safe effective operation, maintenance and optimisation of Water production assets.

Working in a dynamic modern operational environment, undertaking proactive, planned and reactive activities you will contribute to the achievement of regulatory, financial, customer and key business performance targets.

Accountabilities & Responsibilities

Working within a clear framework of Quality Assurance and Standard Operating procedures you will be expected to develop close working relationships, to proactively identify operational problems likely to result in compliance and customer service issues and investigate and deliver actions to improve performance and efficiency of production assets. You will be responsible for:

• Manage and optimise water treatment sites along with multiple water facilities to ensure efficient operation.
• Maintain necessary skills, competence, and role-specific proficiency under the WATER LTO Scheme, while working towards an accredited qualification and completing relevant training courses.
• Complete planned cyclic tasks on schedule, document reactive tasks promptly, and review weekly performance to provide input and support.
• Deliver accurate and reliable asset performance information, analyse recurring process issues, and recommend effective solutions.
• Commit to health, safety, technical, and behavioural training standards, ensuring alignment with organisational requirements and contributing to ongoing operational improvements.
• Participation in out of hours Standby rota when fully trained.
  
  

Technical Skills & Experience

• Demonstrates resilience, self-motivation, and technical competence, with the ability to work effectively both independently and as part of a team.
• Possesses strong diagnostic, planning, and organisational abilities to support efficient operations and problem-solving.
• Capable of conveying information and data clearly and effectively across diverse audiences.
• In-depth understanding of safe systems of work, company policies, statutory regulations, and operational, maintenance, and administrative procedures.
• Extensive knowledge of water treatment processes, reinforced by job-related training and experience, alongside proficiency in systems such as PLC, HMI, SCADA, SAP, purchase cards, and specialist equipment like breathing apparatus, lifting equipment, and confined space gear.
  
  

This role may not be eligible for the visa sponsorship

Qualifications

• To be successful in this role, you will need to be have good numeracy skills, be computer literate and able to carry out reporting and other information recording activities across a variety of platforms.
• A minimum of 5 GCSE's grades A-C or equivalent (which must include Maths, English and a Science or Technology subject).
• A Full UK Driving Licence is required to carry out this role.
  
  

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Utilities

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