Process Improvement Specialist

EG Group; Bolton; Hybride; GBP 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Career progression

Hybrid working

Cycle to Work

Car Scheme

Maternity leave

Paternity leave

Annual leave

Leave buy back

Gym membership

Volunteer day

Wellbeing facilities

On-site parking

Dress down Fridays

VDU eye test

Résumé du poste

Cumberland Farms UK (EG Group) is seeking a Process Improvement Specialist to join our Transactional Finance team in Horwich. You will analyse Accounts Payable workflows, drive efficiency, and implement SAP-driven solutions to reduce manual tasks while maintaining strong financial controls.

Working closely with Finance, IT and Master Data, you will lead improvement projects from analysis through to go-live, with hybrid working up to 2 days per week and a DBS check funded by EG Group.

Qualifications

• Experience in process improvement or finance transformation.
• Knowledge of SAP to streamline finance processes.
• Ability to analyse processes and data to identify inefficiencies.
• Experience with project delivery including testing and system changes.
• Ability to create clear process maps and documentation.

Responsabilités

• Analyse Accounts Payable processes and performance data to identify inefficiencies, risks and opportunities to improve accuracy and productivity.
• Lead and support process improvement projects from initial investigation through to implementation, managing actions, risks, dependencies and deadlines.
• Identify opportunities to automate repetitive tasks and make better use of SAP and other systems to streamline workflows.
• Support system enhancements, including developing test scripts and assisting with User Acceptance Testing (UAT), system upgrades and go-live activities.
• Work collaboratively with Finance, IT, Master Data and wider stakeholders to implement improvements and standardise processes across teams.
• Create and maintain process maps, Standard Operating Procedures (SOPs) and supporting documentation to promote consistent ways of working.
• Develop reports, dashboards and analysis to monitor performance, measure improvements and demonstrate the benefits delivered.
• Investigate recurring issues through root-cause analysis, implementing sustainable solutions while maintaining financial controls, governance and compliance.

Connaissances

Process improvement

Finance transformation

Accounts Payable

SAP

Data analysis

Stakeholder management

UAT testing

Outils

SAP

Description du poste

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Role: Process Improvement Specialist
Location: Horwich, BL6 6JW

Contract: Fixed-Term, 12-month FTC

Company: Cumberland Farms UK ( EG Group )

About the Role:

W e are looking for a Process Improvement Specialist to join our Transactional Finance team at Cumberland Farms, helping to improve the efficiency, accuracy and consistency of our Accounts Payable (AP) processes.

You will analyse existing workflows, identify opportunities for improvement and support the delivery of system-driven solutions, using your SAP knowledge to streamline processes, reduce manual tasks and maintain effective financial controls. Working closely with Finance, IT, Master Data and other stakeholders, you will contribute to improvement projects from initial analysis through to implementation, helping embed sustainable changes across the function.

This is an opportunity for someone with a practical, analytical approach to process improvement who enjoys solving problems, working with systems and turning complex processes into effective solutions that deliver measurable business benefits.

Why Join Cumberland Farms?

• Discretionary performance-based bonus scheme
• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Hybrid working – up to 2 days per week (dependent on role and business needs)
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – purchase up to 5 additional days
• Discounted gym membership – stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test

What you’ll be doing:

• Analyse Accounts Payable processes and performance data to identify inefficiencies, risks and opportunities to improve accuracy and productivity.
• Lead and support process improvement projects from initial investigation through to implementation, managing actions, risks, dependencies and deadlines.
• Identify opportunities to automate repetitive tasks and make better use of SAP and other systems to streamline workflows.
• Support system enhancements, including developing test scripts and assisting with User Acceptance Testing (UAT), system upgrades and go-live activities.
• Work collaboratively with Finance, IT, Master Data and wider stakeholders to implement improvements and standardise processes across teams.
• Create and maintain process maps, Standard Operating Procedures (SOPs) and supporting documentation to promote consistent ways of working.
• Develop reports, dashboards and analysis to monitor performance, measure improvements and demonstrate the benefits delivered.
• Investigate recurring issues through root-cause analysis, implementing sustainable solutions while maintaining financial controls, governance and compliance.

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Experience in process improvement, business process analysis or finance transformation, ideally within Accounts Payable or a transactional finance environment.
• Working knowledge of SAP and an understanding of how systems can be used to improve finance processes is highly desirable.
• Experience analysing processes and data to identify inefficiencies, assess risks and develop practical solutions.
• Experience supporting or delivering projects, including implementation, testing and system changes.
• Understanding of User Acceptance Testing (UAT), test scripts and system upgrades, alongside the ability to produce clear process maps and documentation.
• Good analytical skills, including the ability to interpret data, identify trends and use findings to support decisions and measure improvements.
• Knowledge of Accounts Payable processes, financial controls and compliance requirements.
• Effective communication, organisation and stakeholder management skills, with the ability to manage competing priorities and support teams through process change.

Who is Cumberland Farms?

Cumberland Farms has a proud heritage dating back to 1939 and today is part of a global retail organization serving customers and communities across multiple markets including the U.S., U.K., Germany and Benelux. With operations spanning convenience retail, foodservice, fuel, and other retail formats, our business is supported by a broad network of stores, sites, distribution operations, and support teams.

As our global organization transitions under the Cumberland Farms brand, our businesses, including those historically operating as EG Group, are coming together with shared values, capabilities, and a commitment to delivering exceptional experiences for our customers and colleagues.

Together, we are building on the strength and heritage of our businesses while creating a more connected global organization with a clear strategic direction and a continued focus on supporting our customers, colleagues, and communities across all the markets we serve. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

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