Process Improvement Specialist

EG Group; Horwich; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonus scheme

Hybrid working

Salary Sacrifice schemes

Enhanced maternity & paternity leave

Generous annual leave

Job summary

Cumberland Farms UK ( EG Group ) is seeking a Process Improvement Specialist to join our Transactional Finance team in Horwich. The role focuses on analyzing AP processes, improving accuracy, and driving efficiency through SAP-enabled solutions.

You will lead improvement projects, collaborate with Finance, IT and Master Data, and develop SOPs, dashboards and reports to track benefits and sustain changes across the function.

Qualifications

• Experience in process improvement, business process analysis or finance transformation, ideally within Accounts Payable or a transactional finance environment.
• Working knowledge of SAP and an understanding of how systems can be used to improve finance processes is highly desirable.
• Experience analysing processes and data to identify inefficiencies, assess risks and develop practical solutions.
• Experience supporting or delivering projects, including implementation, testing and system changes.
• Understanding of User Acceptance Testing (UAT), test scripts and system upgrades, alongside the ability to produce clear process maps and documentation.
• Good analytical skills, including the ability to interpret data, identify trends and use findings to support decisions and measure improvements.

Responsibilities

• Analyse Accounts Payable processes and performance data to identify inefficiencies, risks and opportunities to improve accuracy and productivity.
• Lead and support process improvement projects from initial investigation through to implementation, managing actions, risks, dependencies and deadlines.
• Identify opportunities to automate repetitive tasks and make better use of SAP and other systems to streamline workflows.
• Support system enhancements, including developing test scripts and assisting with User Acceptance Testing (UAT), system upgrades and go-live activities.
• Work collaboratively with Finance, IT, Master Data and wider stakeholders to implement improvements and standardise processes across teams.
• Create and maintain process maps, Standard Operating Procedures (SOPs) and supporting documentation to promote consistent ways of working.
• Develop reports, dashboards and analysis to monitor performance, measure improvements and demonstrate the benefits delivered.
• Investigate recurring issues through root-cause analysis, implementing sustainable solutions while maintaining financial controls, governance and compliance.

Skills

Process improvement

Data analysis

SAP knowledge

Stakeholder management

Analytical skills

Tools

SAP

Job description

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Role: Process Improvement Specialist
Location: Horwich, BL6 6JW

Contract: Fixed-Term, 12-month FTC

Company: Cumberland Farms UK ( EG Group )

About the Role:

W e are looking for a Process Improvement Specialist to join our Transactional Finance team at Cumberland Farms, helping to improve the efficiency, accuracy and consistency of our Accounts Payable (AP) processes.

You will analyse existing workflows, identify opportunities for improvement and support the delivery of system-driven solutions, using your SAP knowledge to streamline processes, reduce manual tasks and maintain effective financial controls. Working closely with Finance, IT, Master Data and other stakeholders, you will contribute to improvement projects from initial analysis through to implementation, helping embed sustainable changes across the function.

This is an opportunity for someone with a practical, analytical approach to process improvement who enjoys solving problems, working with systems and turning complex processes into effective solutions that deliver measurable business benefits.

Why Join Cumberland Farms?

• Discretionary performance-based bonus scheme
• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Hybrid working – up to 2 days per week (dependent on role and business needs)
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – purchase up to 5 additional days
• Discounted gym membership – stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test

What you’ll be doing:

• Analyse Accounts Payable processes and performance data to identify inefficiencies, risks and opportunities to improve accuracy and productivity.
• Lead and support process improvement projects from initial investigation through to implementation, managing actions, risks, dependencies and deadlines.
• Identify opportunities to automate repetitive tasks and make better use of SAP and other systems to streamline workflows.
• Support system enhancements, including developing test scripts and assisting with User Acceptance Testing (UAT), system upgrades and go-live activities.
• Work collaboratively with Finance, IT, Master Data and wider stakeholders to implement improvements and standardise processes across teams.
• Create and maintain process maps, Standard Operating Procedures (SOPs) and supporting documentation to promote consistent ways of working.
• Develop reports, dashboards and analysis to monitor performance, measure improvements and demonstrate the benefits delivered.
• Investigate recurring issues through root-cause analysis, implementing sustainable solutions while maintaining financial controls, governance and compliance.

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Experience in process improvement, business process analysis or finance transformation, ideally within Accounts Payable or a transactional finance environment.
• Working knowledge of SAP and an understanding of how systems can be used to improve finance processes is highly desirable.
• Experience analysing processes and data to identify inefficiencies, assess risks and develop practical solutions.
• Experience supporting or delivering projects, including implementation, testing and system changes.
• Understanding of User Acceptance Testing (UAT), test scripts and system upgrades, alongside the ability to produce clear process maps and documentation.
• Good analytical skills, including the ability to interpret data, identify trends and use findings to support decisions and measure improvements.
• Knowledge of Accounts Payable processes, financial controls and compliance requirements.
• Effective communication, organisation and stakeholder management skills, with the ability to manage competing priorities and support teams through process change.

Who is Cumberland Farms?

Cumberland Farms has a proud heritage dating back to 1939 and today is part of a global retail organization serving customers and communities across multiple markets including the U.S., U.K., Germany and Benelux. With operations spanning convenience retail, foodservice, fuel, and other retail formats, our business is supported by a broad network of stores, sites, distribution operations, and support teams.

As our global organization transitions under the Cumberland Farms brand, our businesses, including those historically operating as EG Group, are coming together with shared values, capabilities, and a commitment to delivering exceptional experiences for our customers and colleagues.

Together, we are building on the strength and heritage of our businesses while creating a more connected global organization with a clear strategic direction and a continued focus on supporting our customers, colleagues, and communities across all the markets we serve.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

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