Process Improvement Coordinator

Jet2.com and Jet2holidays; Leeds; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Profit share

Annual pay reviews

Job summary

Jet2.com and Jet2holidays is seeking a Process Improvement Coordinator to drive continuous improvement within the Product department, supporting administration and process enhancements across the business.

You will manage initiatives from planning through go-live, collaborating with IT development and Transformation teams, and applying SharePoint and Power Platform tools to build scalable solutions and train teams. Hybrid work, profit share, and annual pay reviews accompany the role.

Qualifications

• Experience in process improvement and/or delivering improvement initiatives.
• Some knowledge of SharePoint and Power Platforms would be desirable.
• Ability to be decisive, analytical and think critically.
• Highly accurate and excellent attention to detail.
• Excellent organisational skills and the ability to manage multiple projects at a time, re-prioritising workload based on business needs.
• Good verbal and written communication skills with experience dealing with a wide variety of business areas and colleagues.
• Comfortable working across several business systems.
• Experience working in a Microsoft Office environment and associated packages.
• Confidently able to work off own initiative.

Responsibilities

• Support the successful delivery of product-led projects, to promote priorities for the team, from planning stages to go live and monitoring ongoing success, working collaboratively with colleagues across the wider business, including IT development and Transformation teams.

Skills

Decisive thinking

Analytical reasoning

Attention to detail

Organisational skills

Communication skills

Initiative

Tools

SharePoint

Power Platform

Job description

As our new Process Improvement Coordinator, you’ll support with continuous improvement of Product department processes and administration.

As our Process Improvement Coordinator, you’ll have access to a wide range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• Access to a generous discretionary profit share scheme
• Annual pay reviews

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights and we couldn’t do it without our wonderful people.

What You'll Be Doing

• Support the successful delivery of product-led projects, to promote priorities for the team, from planning stages to go live and monitoring ongoing success, working collaboratively with colleagues across the wider business, including IT development and Transformation teams.
• This role will work on a wide range of projects, from simple tasks such as Product department process changes and website/ systems enhancements, through to business-wide system developments, including migration of the website to a new CMS platform.
• You’ll identify opportunities for change and continuous improvement to Product department processes, utilising SharePoint and Power Platforms tools such as Power Automate, Power Apps and Co-Pilot to build solutions and train these changes out to the team.
• Ensure all processes and procedure guides are kept fully updated.
• Support with the IT development process within Product by identifying any development requirements, gathering value and benefit data, engaging with key business areas to align requirements, and liaising with transformation teams to raise and progress developments.

What You’ll Have

• Experience in process improvement and/or identifying and delivering improvement initiatives.
• Some knowledge of SharePoint and Power Platforms would be desirable.
• Ability to be decisive, analytical and think critically.
• Highly accurate and excellent attention to detail.
• Excellent organisational skills and the ability to manage multiple projects at a time, re-prioritising workload based on business needs.
• Good verbal and written communication skills with experience in dealing with a wide variety of different business areas and colleagues.
• Comfortable in working across several business systems.
• Experience working in a Microsoft Office environment and associated packages.
• Confidently able to work off own initiative.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits.

Apply today and let your career take flight!