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Project Blackbook LTD is seeking an experienced Process Design Consultant to support a major Adobe transformation programme for a large retail organisation. The role focuses on designing future-state business processes, incorporating new digital capabilities and AI-assisted ways of working.
The consultant will document end-to-end processes, map current and future states, and help prioritise a backlog of improvement opportunities to drive the transformation through successive phases.
Role: Process Design Consultant (Adobe Transformation) - Contract Role
Seniority: Consultant - Senior Manager
Day rate: £300-£475 inside IR35
Project duration(s): 3 months, starting asap
Location: Hybrid in London
We're looking for an experienced Process Design Consultant to support the next phase of a major Adobe transformation programme within a large retail organisation. You'll focus on designing future-state business processes, incorporating new digital capabilities and AI-assisted ways of working.
Design and document future-state processes across customer planning and commercial operations
Review existing processes and identify opportunities for improvement through Adobe capabilities and AI-assisted workflows
Facilitate workshops with business stakeholders to define process requirements, dependencies and future ways of working
Develop process maps and a prioritised backlog of improvement opportunities to support future transformation phases
An independent consultant
Experience designing and improving business processes within large transformation programmes
Strong process mapping skills, including current-state and future-state process design
Experience working on digital transformation programmes, ideally involving Adobe or customer-facing technologies
Understanding of AI-enabled workflows, automation and their application to business process improvement would be advantageous