Process Analyst

JSS; Slough; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

JSS, a banking specialist in London, is seeking a Process Analyst (Data Quality & Process Mapping) for a hybrid role. You will drive enterprise data quality transformation and map end-to-end processes to ensure trusted data.

You will bridge business SMEs, technology teams, and data owners, translating operations into BPMN diagrams and supporting governance initiatives across the organisation.

Qualifications

• Proven experience in business process analysis or process engineering within financial services.
• Identify and define Critical Data Elements (CDE) within mapped processes.
• Strong proficiency in process mapping tools.
• Data literacy: develop data element mappings, data dictionaries, or metadata specifications.
• Knowledge of data governance concepts including data quality, data definitions, data lineage, ownership, and controls.

Responsibilities

• Map end-to-end business processes to ensure trusted, well-governed data.
• Bridge between business SMEs, technology teams, and data owners.
• Translate operational processes into structured BPMN models.
• Support data quality transformation and governance initiatives.

Skills

Process analysis

Process engineering

Data governance

Process mapping tools

Data literacy

Tools

BPMN

Job description

Process Analyst (Data Quality & Process Mapping) – London – Banking – Hybrid

An experienced Process Analyst is required by a growing specialist bank to play a critical role in the bank’s enterprise data quality transformation.

This role will use facets of business analysis, process engineering, and data governance disciplines. Following a major centralisation of data into GCP, you will be responsible for mapping end-to-end business processes to ensure the bank operates with trusted, well-governed data.

You will be the bridge between business SMEs, technology teams, and data owners, translating operational processes into structured BPMN models.

Essential experience:

• Proven experience in business process analysis or process engineering within financial services, ideally banking
• Working with the business to identify and define Critical Data Elements (CDE) within mapped processes
• Strong proficiency in process mapping tools.
• Data Literacy: Experience developing detailed data element mapping, data dictionaries, or metadata specifications.
• A good understanding of data governance concepts including data quality, data definitions, data lineage, ownership, and controls.

Ideally, you will also have:

• Experience with lending and deposits processes in a bank.
• Knowledge of cloud data platforms, specifically Google Cloud Platform (GCP).
• Regulatory Awareness: Understanding of regulatory drivers such as PRA and FCA expectations around data management.

This is a hybrid role (3 days in the London office) for an analytical and structured professional who is comfortable working in environments undergoing change and transformation.