Proactive Telesales

Stark Danmark A/S; Bangor; Hybrid; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Ongoing incentives

Full training and continuous coaching

Genuine career progression

A supportive, high-energy team that

Job summary

STARK Building Materials UK in Bangor is hiring a Proactive TeleSales Executive to support the Internal Sales team by building strong relationships with new and existing customers.

You will respond to inquiries, quotations and orders, work with branch colleagues and suppliers, and help achieve sales targets while ensuring accurate stock control and professional customer service. A values-led environment with training and progression awaits.

Qualifications

• Excellent communication across face-to-face, phone and written interactions.
• Proactive approach to identify opportunities and support sales activities.
• Strong organizational skills with attention to detail.
• Confident in using IT systems, trading platforms and reporting tools.
• Team-focused mindset and alignment with company values.

Responsibilities

• Develop and manage customer accounts (new and existing) by understanding needs and offering suitable solutions.
• Respond to customer enquiries, quotations and orders in a timely and accurate way.
• Work closely with branch colleagues, key account managers and suppliers to support sales opportunities.
• Contribute to branch targets, including sales volume, margin and profitability.
• Maintain accurate stock control and order processing systems.
• Deliver a consistent and positive customer experience through professional communication.
• Support compliance with health, safety and company policies.
• Carry out any other reasonable duties to support the wider team and business.

Skills

Communication skills

Proactive approach

Organization skills

IT systems proficiency

Team collaboration

Values alignment

Tools

Trading platforms

Reporting tools

Job description

Proactive TeleSales Executive

JP Corry, BITC’s ‘Responsible Company of the Year’ (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of ‘Decency’, ‘Passion’ and ‘Pride’ we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us.

We welcome applications from people of all backgrounds, experiences and perspectives. We believe that building a diverse team strengthens our business, supports innovation and helps us better serve the communities we work in. By investing in the right tools, training and ongoing support, we aim to give every colleague a fair opportunity to build a successful and rewarding career with us.

We are recruiting for a Proactive TeleSales Executive to join the friendly, supportive team at our Bangor branch. The Proactive TeleSales Executive plays an important role in supporting the growth of the branch by building strong relationships with both new and existing customers. As part of the Internal Sales team, you will be at the centre of day-to-day customer engagement, helping to deliver the right products and solutions while supporting overall branch performance.

We are committed to creating an inclusive and supportive environment where everyone feels respected, valued and able to succeed. You will work with colleagues, customers and suppliers from a wide range of backgrounds, so a collaborative and respectful approach is key. You will be part of a values-led organisation, contributing to our purpose of building our future by helping others build theirs, while developing your own skills and career.

What will I be doing?

• Developing customer accounts (new and existing) by understanding needs and offering suitable solutions
• Responding to customer enquiries, quotations and orders in a timely and accurate way
• Working closely with branch colleagues, key account managers and suppliers to support sales opportunities
• Contributing to branch targets, including sales volume, margin and profitability
• Maintaining accurate stock control and order processing systems
• Delivering a consistent and positive customer experience through professional communication
• Supporting compliance with health, safety and company policies
• Carrying out any other reasonable duties to support the wider team and business

Working Hours:

• Monday to Thursday - 08:00 - 17:00
• Friday - 08:00 - 16:00
• Saturday - 08:00 - 12:00 on a rota basis

What do we need from you?

• Good communication and relationship-building skills across face-to-face, phone and written interactions
• A proactive approach, with the ability to identify opportunities and support sales activity
• Strong organisation skills and attention to detail when processing information
• Confidence using IT systems, including trading platforms and reporting tools
• A team-focused approach and ability to work in a fast-paced environment
• A commitment to our values of Decency, Passion and Pride

Desirable (not essential):

• Experience in a similar role or environment

What’s In It For You?

• Ongoing incentives.
• Full training and continuous coaching.
• Genuine career progression opportunities.
• A supportive, high-energy team that celebrates success.

Our commitment to inclusion We are committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and perspectives, and we aim to provide a fair and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will support you where we can.

STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle-free access to the market‑leading, sustainable solutions they need to build responsibly for the future.

At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day. We are proud that we offer all our colleagues a great place to work.