Proactive Sales Executive

JR United Kingdom; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in luxury interior furnishings seeks a Proactive Sales Executive to grow their trade customer base. This role involves developing sales strategies, delivering exceptional service, and utilizing data insights to meet sales targets, contributing to the company's ongoing success.

Qualifications

• Proven sales experience, ideally in call centers or mail-order.
• Strong business acumen and industry knowledge.
• Self-motivated and results-oriented.

Responsibilities

• Develop tailored sales strategies for customers.
• Maximize customer relationships through effective contact strategies.
• Analyze performance data to inform sales calls.

Skills

Sales experience

Business acumen

CRM proficiency

Communication skills

Results-oriented

Tools

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will deliver exceptional service, identify opportunities through data insights, and implement contact strategies to strengthen customer relationships and meet sales targets.

Responsibilities:

• Develop and implement tailored sales strategies for smaller turnover customers, focusing on maximizing pattern book placements in the marketplace to engage trade customers with infrequent visits from our sales team.
• Contact customers to review performance, understand current projects, and promote collections and sampling.
• Understand customer needs to maximize sales opportunities.
• Secure future business through excellent service and support.
• Create and execute a customer contact strategy using all available tools.
• Provide world-class customer service to maximize sales opportunities.
• Record customer feedback and actions in CRM.
• Collaborate with Customer Service to ensure order and sample request accuracy.
• Follow up on calls and emails.
• Analyze performance data to inform sales calls.
• Prepare and submit regular sales reports and monitor performance with management.
• Complete administrative tasks related to the role.
• Achieve personal sales targets as part of the team.
• Employ effective sales techniques, including upselling and cross-selling, to strengthen business relationships.

Measures of Success:

• Achieving sales budgets and year-on-year growth.
• Adhering to expenditure budgets.
• Maintaining call and email activity levels.
• Meeting sales targets according to the budget plan.

Connecting with Others:

• Work with sales colleagues for performance optimization.
• Manage relationships and develop business with customers.
• Coordinate with Customer Service for service quality feedback.
• Analyze customer performance with Finance.
• Share insights and drive performance with senior management.

Skills & Experience:

• Proven sales experience, ideally in call centers or mail-order catalogues.
• Strong business acumen and industry knowledge.
• Product knowledge and experience in building long-term relationships.
• Self-motivated, results-oriented, positive attitude.
• Proficiency in CRM and WG360.
• Excellent verbal, written, and presentation skills.

About Us:

Sanderson Design Group is an international luxury interior furnishings company, designing and marketing wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Since 2020, we have rebranded to reflect our rich history and future vision. Our purpose is "To bring the Beautiful into People’s Homes and Lives". With over 160 years of design heritage, we are proud to be custodians of British interior design tradition and innovation.