Proactive Sales Executive

JR United Kingdom; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in luxury interior furnishings seeks a Proactive Sales Executive to enhance their trade customer base. The role involves developing tailored sales strategies, ensuring outstanding customer service, and achieving sales targets. Ideal candidates will have proven sales experience and strong relationship-building skills, working within a dynamic team to drive performance.

Qualifications

• Proven sales experience, including call centers and/or mail order catalogues.
• Experience building long-term relationships.
• Self-driven, results-oriented with a positive outlook.

Responsibilities

• Develop and implement tailored sales strategies for trade customers.
• Deliver excellent customer service to maximize sales opportunities.
• Submit regular, accurate reports and monitor sales performance.

Skills

Sales experience

Business sense

Product demonstration

Relationship building

CRM proficiency

Verbal communication

Written communication

Presentation skills

Tools

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities

• Develop and implement tailored sales strategies that address the unique needs of smaller turnover customers, with a focus on maximizing the placement of pattern books in the marketplace. This is vital for engaging trade customers who may not have regular visits from our road sales team.
• Contact customers to review performance, understand current projects, and promote existing and new collections.
• Understand customer needs to maximize sales opportunities.
• Secure future business through appropriate service and support.
• Develop and deliver a customer contact strategy utilizing all contact tools.
• Deliver excellent customer service to maximize sales opportunities.
• Input customer feedback into CRM.
• Coordinate with the Customer Service Team to ensure order and sample request accuracy.
• Follow up on calls/emails made.
• Analyze performance and provide data insights for further calls.
• Submit regular, accurate reports and monitor sales performance with the sales management team.
• Complete all administrative tasks associated with the role.
• Achieve personal sales targets as part of the sales team.
• Employ effective sales techniques to promote, upsell, and cross-sell products, building stronger business relationships.

Measures of Success

• Achieving sales budgets and year-on-year growth.
• Working within expenditure budgets.
• Number of calls and emails per day.
• Sales success aligned with budgeted plans.

Connecting with Others

• Collaborate with sales colleagues and stakeholders for optimal performance.
• Manage relationships and develop business with customers.
• Review service levels and gather feedback from Customer Service.
• Analyze customer performance with Finance.
• Share and drive performance with senior management colleagues.

Skills & Experience

• Proven sales experience, including call centers and/or mail order catalogues.
• Strong business sense and industry knowledge.
• Experience with product demonstration and knowledge.
• Experience building long-term relationships.
• Self-driven, results-oriented, positive outlook.
• Proficiency with CRM and WG360.
• Excellent verbal, written, and presentation skills.

About Us

Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures, and markets wallpapers and fabrics, along with other interior products.

Founded in 1860, our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". We are proud custodians of over 160 years of design heritage, continuously innovating and expanding our offerings to cater to diverse interior design styles.