Proactive IT Support Engineer for Internal Systems

Salt Digital Recruitment; United Kingdom; On-site; GBP 28,000 - 45,000; Full time

Job summary

Salt Digital Recruitment is seeking a proactive IT Support Engineer to deliver high-quality tech support within the United Kingdom. In this role, you will manage IT systems, support user onboarding, and handle device issues while ensuring compliance and security.

Ideally, candidates should have experience in IT support environments and possess strong troubleshooting skills. The position requires excellent communication as you'll collaborate with both technical and non-technical teams. A passion for technology and continuous learning is essential.

Qualifications

• Experience in an internal IT support or service desk environment.
• Strong troubleshooting skills across hardware, software and networking.
• Excellent communication abilities to support both technical and non-technical colleagues.

Responsibilities

• Provide first and second-line IT support for colleagues.
• Manage user accounts and access permissions during onboarding.
• Troubleshoot hardware, software, and networking issues.

Skills

Troubleshooting and problem-solving

Microsoft 365 administration

Communication skills

Proactive approach

Experience with Azure and Google Cloud Platform

Tools

Intune

Entra ID

Linux servers

Job description

Salt Digital Recruitment is seeking a proactive IT Support Engineer to deliver high-quality tech support within the United Kingdom. In this role, you will manage IT systems, support user onboarding, and handle device issues while ensuring compliance and security.

Ideally, candidates should have experience in IT support environments and possess strong troubleshooting skills. The position requires excellent communication as you'll collaborate with both technical and non-technical teams. A passion for technology and continuous learning is essential.