Duty Security Manager

Unitrust Protection Services; Brentford; On-site; GBP 37,000 - 40,000; Full time

Job summary

Unitrust Protection Services is seeking a Duty Security Manager to lead a team of security officers at a busy business park in Brentford. You will oversee static posts, mobile patrols, CCTV operations, and event security to deliver outstanding visitor experiences while maintaining discreet, effective security.

The role requires managing shifts in a 4/4 rotation, days, nights, and weekends. The position offers a dynamic environment with varied daily tasks and opportunities for professional growth

Qualifications

• Experience leading small teams of security officers.
• Proven ability to manage CCTV operations and incident response.
• Strong customer-service orientation in a security setting.

Responsibilities

• Lead and manage a small team of security officers on-site, overseeing daily duties.
• Manage control room CCTV operators to monitor the park and log events.
• Coordinate post rotations and ensure SOP compliance and welfare breaks.
• Conduct daily morning briefings and shift inspections to ensure attendance and appearance.
• Act as site commander for typical daily issues and inquiries from staff and the public.

Skills

Team Leadership

Security Patrols

CCTV Monitoring

Shift Management

Tools

CCTV

Job description

Job Title: Duty Security Manager

Pay: £16.99

Hours of Work: Avg 42hrs per week.

Shift pattern:4 on, 4 off, days nights and weekends

Role

This is an exciting opportunity for an experienced Duty Shift Manager (DSM) to lead a team of security officers at one of the leading business parks in Europe. The site encompasses 12 office buildings located around a lake and gardens with up to 9, 0000 people and 70 companies working on site. The management ethos is centred around delivering 5-star customer service and the site also hosts regular small-scale entertainment and sports events. The park is open to the public all year and has a small number of shops, cafes and bars.

We are looking for an experienced, flexible, customer focused Duty Shift Manager to lead and motivate a small team of security officers in delivering great visitor experiences underpinned by discreet but solid security, at a challenging but highly rewarding site.

In return we offer a great working environment, a varied and interesting role where few days are the same, and a real opportunity to grow and

Develop Your Experience And Skillset.

Core Duties:

• Lead and manage a small team of security officers, overseeing their daily duties on the ground. Team roles include static entry posts, mobile foot patrols, control room CCTV operators, and event security.
• Manage control room CCTV operators to ensure they are proactively monitoring the park for security concerns, tracking persons/ vehicles of interest, maintaining logbooks, conducting daily checks, processing contractors and deliveries, answering intercoms, issuing keys, monitoring alarms and other tasks in SOPs.
• Manage foot patrols and static posts to ensure they are conducted as per SOPs, to high standards, with high levels of visibility/deterrence, and cover the full site while scanning patrol tags and reporting on radios correctly.
• Conduct daily morning team briefings and shift inspections to ensure timely attendance and smart, consistent appearance of the team.
• Ensure post rotations are conducted efficiently and on time as per agreed schedules and that officers have sufficient rest and welfare breaks.
• Act as site commander for day-to-day minor issues and queries from security officers or members of the public, while referring