Pro Suite Specialist

Telford College; Telford; On-site; GBP 39,000 - 41,000; Full time

Job summary

Telford College is seeking a Pro Suite Systems Specialist to lead the strategic management, development, optimisation and compliance of ProSuite platforms (ProSolution, ProMonitor, Smart Assessor) and related systems. You will ensure configuration supports curriculum delivery, learner management, funding compliance and performance reporting.

As subject matter expert, you will establish data assurance processes and reconcile information across reference points and source systems, providing

Qualifications

• Experience administering and developing ProSuite systems (ProSolution/ProMonitor/Smart Assessor).
• Understanding of FE funding methodologies and learner data management.
• Knowledge of ILR requirements and DfE funding rules.
• Experience in data assurance, validation and reconciliation processes.
• Experience in producing MIS reports and data analysis.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Lead ProSolution/ProMonitor/Smart Assessor as system owner.
• Configure, develop and enhance ProSuite to meet curriculum needs.
• Identify opportunities to streamline processes and automate tasks.
• Ensure system capability is fully utilised with automated tasks/messages.
• Develop and maintain data assurance across ProSuite systems.
• Validate and reconcile data for ILR, funding and reporting.
• Provide data insights to curriculum, quality and SLT teams.
• Collaborate with MIS, IT and suppliers for integration.
• Support data imports/exports and automated workflows.
• Work with curriculum teams to translate requirements into solutions.

Skills

ProSuite admin

FE funding methods

ILR requirements

Data assurance

Data analysis

Analytical skills

Education

Maths & English GCSE

Level 3 IT qualification

Tools

ProSolution

ProMonitor

Smart Assessor

Job description

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JOB VACANCY

Pro Suite Specialist

Home » Pro Suite Specialist

• APPLICATION DEADLINE

November 5, 2026

• DEPARTMENT

MIS

• EMPLOYMENT TYPE

Permanent

37 hours

• SALARY

£41,130

£39,237 - £41,130 DOE

• REPORTING TO

Head of MIS and Exams

• VACANCY REFERENCE

VN0243/26

ABOUT THE ROLE

The ProSuite Systems Specialist will lead the strategic management, development, optimisation and compliance of the College’s ProSuite platforms, including ProSolution, ProMonitor, Smart Assessor and associated systems. Acting as the College’s subject matter expert, the postholder will ensure systems are effectively configured and utilised to support curriculum delivery, learner management, funding compliance, performance monitoring and operational efficiency. A key aspect of the role will be to establish and maintain robust data assurance processes, ensuring information held within ProSuite systems is accurate, consistent and reconciled against agreed reference points and source systems, and is reliable and fit for funding, audit and performance reporting purposes.

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KEY RESPONSIBILITIES

• Act as the College’s lead specialist and system owner for ProSolution, ProMonitor, Smart Assessor and other ProSuite products.
• Lead the configuration, development and continual enhancement of ProSuite systems to meet business and curriculum requirements.
• Identify opportunities to improve processes, automate tasks and maximise system functionality.
• Ensure system capability is fully utilised including the use of automated tasks and messages
• Develop and maintain robust data assurance processes across all ProSuite systems.
• Undertake regular validation and reconciliation exercises to ensure data aligns with agreed reference points, including ILR submissions, awarding body data, curriculum planning data and other management information systems.
• Provide analysis and interpretation of data trends to curriculum, quality and senior leadership teams.
• Work closely with MIS, Finance, Quality and Curriculum teams to ensure consistent reporting methodologies and data definitions.
• Provide expert support and advice to staff on the effective use of ProSuite systems.
• Develop and deliver training sessions, workshops, user guides and briefing materials.
• Work collaboratively with MIS, IT and system suppliers to ensure effective integration between ProSuite and other College systems.
• Support the creation of data imports, exports, APIs and automated workflows.
• Work closely with curriculum, quality, student services and support teams to understand operational requirements and develop effective system solutions.

SKILLS, KNOWLEDGE & EXPERTISE

SKILLS AND EXPERTISE

• Experience of administering and developing ProSuite systems, including ProSolution, ProMonitor and/or Smart Assessor.
• Understanding of Further Education funding methodologies and learner data management.
• Knowledge of ILR requirements and DfE funding rules.
• Experience of data assurance, validation and reconciliation processes.
• Experience of producing management information, reports and data analysis.
• Strong analytical and problem-solving skills with excellent attention to detail.

QUALIFICATIONS & TRAINING

• Level 2 qualification (GCSE A* – C, or equivalent) in Maths and English or a willingness to attain these qualifications with the support of the College
• Level 3 or above in IT or other relevant qualification.