Private Clients Account Manager | High‑Net‑Worth

2117GB00 A-Plan Holdings (Unlimited); Amersham; On-site; GBP 30,000 - 42,000; Full time

Job summary

Howden is seeking an Account Handler to join our Private Clients team in a structured, office-based role. You will build trusted relationships with an existing client book and work alongside a wider team to meet service and renewal objectives.

Ideal candidates will have 2+ years of experience serving Private or High-Net-Worth clients, and be Cert CII qualified or actively pursuing it. You will support cross-sales and contribute to a collaborative, client-focused culture within Howden.

Qualifications

• 2+ years’ experience in Private or High-Net-Worth client service.
• Cert CII qualified or working towards.
• Proven ability to build lasting client relationships through trust and empathy.
• Strong written and verbal communication.
• Willingness to learn and adapt to daily challenges.

Responsibilities

• Cultivate relationships with current clients and ensure outstanding service.
• Attend client meetings, take notes, liaise with insurers and handle renewals.
• Maintain collection specifications and client records.
• Identify opportunities for existing clients, including cross-sell into commercial policies.
• Deliver on cross-sales targets and support team success.
• Aim to expand product knowledge and pursue Cert CII.

Skills

Communication

Cert CII

Relationship building

Cross-team collaboration

Tenacity & curiosity

Learning mindset

Consultative skills

Education

Cert CII or in progress

Job description

Howden is seeking an Account Handler to join our Private Clients team in a structured, office-based role. You will build trusted relationships with an existing client book and work alongside a wider team to meet service and renewal objectives.

Ideal candidates will have 2+ years of experience serving Private or High-Net-Worth clients, and be Cert CII qualified or actively pursuing it. You will support cross-sales and contribute to a collaborative, client-focused culture within Howden.