Private Care Concierge — Patient Billing & Booking

Royal Marsden; Sutton; Hybrid; GBP 33,000 - 36,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking a Private Care Coordinator to join the Private Care Accounts Team in Sutton. You will manage patient registration, administration and ensure funding pathways are in place, supporting consultants and patients across the care pathway.

This role requires excellent communication, strong organisational skills and a patient-focused approach, with 37.5 hours per week, Monday to Friday, in a busy hospital environment.

Qualifications

• Good general education with a relevant vocational qualification.
• Ability to use PC applications and be computer literate.
• Willingness to undertake further training in Customer Care.

Responsibilities

• Register and register patient details accurately.
• Coordinate administration of patient pathway and bookings.
• Record all patient activity on the electronic system and ensure funds/authorisation are in place before treatment.

Skills

Interpersonal skills

Communication

Customer service

Organised

Education

NVQ Level 4/Diploma or equivalent

Customer care training/qualification

Tools

MS Excel

MS Word

Job description

The Royal Marsden NHS Foundation Trust is seeking a Private Care Coordinator to join the Private Care Accounts Team in Sutton. You will manage patient registration, administration and ensure funding pathways are in place, supporting consultants and patients across the care pathway.

This role requires excellent communication, strong organisational skills and a patient-focused approach, with 37.5 hours per week, Monday to Friday, in a busy hospital environment.