Private Care Cash Receipting Specialist

Royal Marsden; Kingston upon Thames; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Staff benefits

Learning & development

Flexible working options

Career progression

Job summary

The Royal Marsden NHS Foundation Trust's Private Care Division invites applications for a Cash Receipting Officer in the Billing and Credit Control team based in Wallington, Surrey. You will handle cash receipts for private patient care, liaising with insurers, embassies, and self-payers, ensuring accurate posting to patient ledgers with a focus on accuracy and timeliness.

You should be methodical with strong Excel skills and excellent written and verbal communication, able to work with staff at

Qualifications

• Good general education, educated to A Level or equivalent.
• NVQ Level 3 or equivalent relevant experience.
• Minimum requirement of GCSE passes in Mathematics and English or equivalent.
• Competent at Microsoft Word and Outlook and of an Intermediate level in Excel.
• European Computer Driving Licence (ECDL) or equivalent.

Responsibilities

• The cash receipting process for Private Care Credit Control team to ensure all receipts are properly applied in the correct period(s) and the patient or member accounts are reconciled daily.
• Act in accordance with standard operating procedures (SOPs) and assist in the regular review, amendment and implementation of any changes in them.
• Serve as subject matter expert on the day-to-day responsibilities of processing patient payments.
• Maintain and update all patient and provider information; e.g. Bank Details, Contacts Spreadsheet.
• Prepare and complete the daily banking, ensuring all cash is posted to the correct patient account.
• Design, prepare and review reports monitoring the cash receipted and drive initiatives to improve the speed and efficiency of the process and minimise errors.
• Work with Credit Controllers to encourage customers’ utilisation of efficient payment methods and technology. e.g. Tokenisation.
• Provide primary level problem resolution to both internal / external inquiries regarding past payments or refunds.

Skills

Excel

Attention to detail

Communication skills

Methodical

Education

A Level

NVQ Level 3

GCSE Maths & English

Microsoft Word & Outlook

ECDL

Tools

Microsoft Excel

Job description

The Royal Marsden NHS Foundation Trust's Private Care Division invites applications for a Cash Receipting Officer in the Billing and Credit Control team based in Wallington, Surrey. You will handle cash receipts for private patient care, liaising with insurers, embassies, and self-payers, ensuring accurate posting to patient ledgers with a focus on accuracy and timeliness.

You should be methodical with strong Excel skills and excellent written and verbal communication, able to work with staff at