Prison Support: Training, Progression & Pension

HM Prison and Probation Service (HMPPS); Alverstone Garden Village; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

9 days bank, public & privilege hols

Level 2 apprenticeship in customer服务

Civil Service pension scheme

Season ticket loans

Retail discounts

Employee Assistance Programme

Cycle to Work scheme

Job summary

HM Prison and Probation Service is seeking an Operational Support Grade (OSG) at HMP Isle of Wight. The role supports day-to-day prison operations, performing security tasks, managing deliveries, supervising visitors, and monitoring communications. It requires practical mobility and a full UK driving license.

You’ll work shifts including weekends and nights, with opportunities for progression within the service and potential to move into other prison jobs through internal schemes.

Qualifications

• You don’t need any qualifications to do this job, but strong communication and composure under pressure help.
• You will be a dependable team player who helps keep the prison running smoothly and safely.

Responsibilities

• Security and searches at the gate.
• Managing deliveries and escorting vehicles.
• Supervising visitors and monitoring phone calls and CCTV.
• Desk duties combined with physical tasks (lifting, carrying, walking).

Skills

Good communication

Calm under pressure

Team player

Driving licence

Job description

HM Prison and Probation Service is seeking an Operational Support Grade (OSG) at HMP Isle of Wight. The role supports day-to-day prison operations, performing security tasks, managing deliveries, supervising visitors, and monitoring communications. It requires practical mobility and a full UK driving license.

You’ll work shifts including weekends and nights, with opportunities for progression within the service and potential to move into other prison jobs through internal schemes.