Prison Support - HMP Isle of Wight

Hmp Isle Of Wight; Chieveley; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Training and progression

25 days annual leave

9 public holidays

Civil Service pension

Job summary

HMP Isle of Wight is seeking an Operational Support Grade to help run a busy prison. The role covers security and searches at the gate, managing deliveries, supervising visitors, and monitoring phone calls and CCTV.

It is a varied, active job requiring a mix of desk work and physical tasks, including lifting and escorting vehicles around the grounds. Driving duties are essential and a full UK Driving Licence is required.

Qualifications

• You don't need any formal qualifications for this role.
• Good communication and the ability to stay calm under pressure are essential.
• You will work as part of a supportive team and be flexible about shifts.

Responsibilities

• Security and searches at the gate.
• Manage deliveries and supervise visitors.
• Monitor phone calls and CCTV.
• Perform desk duties alongside physical tasks such as lifting and walking to escort vehicles.
• Driving duties are an essential part of the role and require a full UK driving licence.

Skills

Communication

Calm under pressure

Team player

Driving licence

Job description

Prison Support - HMP Isle of Wight

Date: 2026-10-03

Location: Berkshire, Berkshire, GB, RG20 8TY

Application Deadline: 2027-01-01T15:02:09.147

Prison Support Role HMP Isle of Wight £30,491

His Majesty's Prison and Probation Service. An extraordinary job. Done by someone like you.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things - from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It's a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying, and walking to escort vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence.

Someone like you

You don't need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

An extraordinary job

In this unique career, you'll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What you can expect from us

• You'll be given great training and opportunities for progression and development.


• In addition to your base pay, you will receive:




• Annual leave of 25 days on appointment, increasing to 30 days after 10 years' service (calculated on a pro-rata basis)


• 9 days bank, public, and privilege holidays


• Access to a paid Level 2 apprenticeship in customer service


• Access to the generous Civil Service pension scheme


• Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme