Prison Support - HMP Isle of Wight

Hmp Isle Of Wight; Shepton Mallet; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Great training & progression

Annual leave 25 days (+30 after 10 yrs

9 bank/public/privilege holidays

Civil Service pension scheme

Cycle to Work scheme

Season ticket loans

Job summary

HMP Isle of Wight is seeking an Operational Support Grade to help keep the prison running smoothly. You’ll join a busy, varied team performing security, delivery management, visitor supervision, and CCTV monitoring.

The role combines desk work with physical tasks and driving duties. A full UK Driving Licence is required, and shifts include weekends and nights. This is a pathway into wider prison service opportunities and development.

Qualifications

• No formal qualifications required.
• Must hold a full, valid UK Driving Licence.
• Good communicator and able to stay calm under pressure.
• Flexible with shifts, including weekends and nights.

Responsibilities

• Security and searches at the gate.
• Managing deliveries.
• Supervising visitors.
• Monitoring phone calls and CCTV.
• Desk duties with lifting, carrying and escorting vehicles around prison grounds.

Skills

Driving Licence

Team player

Good communicator

Job description

Prison Support - HMP Isle of Wight

Date: 2026-10-03

Location: Shepton Mallet, Somerset, GB, BA4 5

Application Deadline: 2027-01-01T15:02:54.603

Prison Support Role HMP Isle of Wight - £30,491

His Majesty's Prison and Probation Service. An extraordinary job. Done by someone like you.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things—including:

• Security and searches at the gate


• Managing deliveries


• Supervising visitors


• Monitoring phone calls and CCTV

It's a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying, and walking to escort vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight, and therefore candidates are required to hold a full, valid UK Driving Licence.

Someone like you

You don't need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely requires good judgement and common sense, and, above all, being a great team player.

As an OSG, you will work a variety of shifts, including weekends and nights, to keep things running.

An extraordinary job

In this unique career, you'll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike prison officers, your contact with prisoners is limited, although depending on the prison, you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can also provide opportunities to move into other prison jobs, including applying for the OSG to Prison Officer conversion scheme.

What you can expect from us:

• Great training and opportunities for progression and development


• Annual leave of 25 days on appointment, increasing to 30 days after 10 years' service (pro-rata)


• 9 days of bank, public, and privilege holidays


• Access to a paid Level 2 apprenticeship in customer service


• Access to the Civil Service pension scheme


• Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme