Prison Support - HMP Isle of Wight

Hmp Isle Of Wight; Hurley; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

9 bank holidays

Level 2 apprenticeship

Civil Service pension

Cycle to Work

Season ticket loans

Retail discounts

Employee Assistance Programme

Job summary

HMP Isle of Wight is seeking an Operational Support Grade to help run a busy prison, performing a mix of desk duties and physical tasks. You will participate in security checks, deliveries, and visitor supervision, with driving duties an essential part of the role.

Applicants do not need formal qualifications, but must be a good communicator who remains calm under pressure and can work effectively in a team. Shifts include weekends and nights to ensure smooth operations.

Qualifications

• No formal qualifications required.
• Good communication and ability to stay calm under pressure.
• Full UK driving licence.

Responsibilities

• Support day-to-day prison operations across multiple areas.
• Assist with security checks at the gate and deliveries.
• Supervise visitors and monitor phone calls and CCTV.
• Carry out desk duties and assist with lifting and movement tasks; drive vehicles around the grounds.

Skills

Communication

Calm under pressure

Job description

Prison Support - HMP Isle of Wight

Date: 2026-10-03T00:00:00

Location: Warwickshire, Warwickshire, GB, CV9 2HY

Application Deadline: 2027-01-01T15:01:49.133

Prison Support Role HMP Isle of Wight £30,491

His Majesty's Prison and Probation Service. An extraordinary job. Done by someone like you.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things - from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It's a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence.

Someone like you

You don't need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.

Helping to keep a prison running smoothly and safely, you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

An extraordinary job

In this unique career, you'll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What you can expect from us

• You'll be given great training and opportunities for progression and development.
• In addition to your base pay, you will receive:
  • annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
  • 9 days bank, public and privilege holidays
  • access to a paid Level 2 apprenticeship in customer service
  • access to the generous Civil Service pension scheme
  • season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme