Prison Library Assistant — Impactful Reading & Service

Staffordshire County Council; Lichfield; On-site; GBP 7,000 - 9,000; Part time

Job summary

Staffordshire County Council’s Prison Library at HMP Swinfen Hall is seeking a part‑time Library Assistant (14.5 hours, grade 4) to support literacy, information access and wellbeing. The role covers both main library and wing work, with outreach and activities for prisoners.

We offer a vocational customer‑service role in a custodial setting; interviews are planned on site in the week starting 26 October 2026. A current UK driving licence is beneficial.

Qualifications

• Experience of working in a public service environment and the delivery of excellent face‑to‑face customer service.
• Experience of team working.
• Experience of following security and confidentiality procedures.
• Flexible approach to the duties.
• Ability and enthusiasm to engage with a diverse group of people.

Responsibilities

• provide and develop an essential service, encouraging and promoting creativity, literacy and reading for pleasure and learning.
• Actively engage with customers, to support them in using their library space, service and resources for their personal and professional development and benefit both short and long term.
• Work in the main library and across the prison to offer Library resources and activities.

Skills

Customer service

Teamwork

Security procedures

Confidentiality

Flexible

Job description

Staffordshire County Council’s Prison Library at HMP Swinfen Hall is seeking a part‑time Library Assistant (14.5 hours, grade 4) to support literacy, information access and wellbeing. The role covers both main library and wing work, with outreach and activities for prisoners.

We offer a vocational customer‑service role in a custodial setting; interviews are planned on site in the week starting 26 October 2026. A current UK driving licence is beneficial.