Prison Library Assistant

Wollborg Michelson Personnel Service Inc; Lichfield; On-site; GBP 9,000 - 15,000; Part time

Job summary

Staffordshire County Council, through HMP Swinfen Hall, is seeking a Library Assistant to support prisoners with books, information, activities and resources. The role is 14.5 hours per week (grade 4) and sits in the Prison Library team, coordinating with SCC Library Service staff and Prison Management.

You will provide and develop an essential service, engage with customers to promote literacy, and work across the main library and within the prison.

Qualifications

• Experience of working in a public service environment.
• Delivery of excellent face-to-face customer service.
• Experience of team working.
• Experience of following security and confidentiality procedures.
• Flexible approach to duties.
• Ability and enthusiasm to engage with diverse groups.

Responsibilities

• Provide and develop an essential service, encouraging literacy and learning.
• Actively engage with customers to support their use of the library space and resources.
• Work in the main library and across the prison to offer library resources and activities.

Skills

Public service experience

Face-to-face customer service

Teamwork

Security procedures

Flexibility

Diversity engagement

Job description

Staffordshire County Council,

Do you have a passion for reading, literacy, information and customer service? Are you looking for a unique and inspiring role?

We see our library roles as more of a vocation, because you’ll be part of a community of partners, providing a much-needed service to our library users. The library is crucial in supporting the wellbeing of those in prison and it helps to promote positive behaviours in those library users. So, the work you’ll do will have a real impact on people’s lives and the community.

HMP Swinfen Hall is a category C prison and young offender institute. The Library is a branch of Staffordshire County Council Library Service, and the onsite Library team work closely with Library staff in the other Prison Libraries in the County, as well as with onsite Prison and Partner staff and Management. This role reports to and works with both SCC, SCC PLS and Prison Management.

The Library is a well-used and valued resource within the Prison, and is currently open daily Monday to Saturday. The Library team of 2 Library assistants led by the Library Supervisor, offer both outreach / wing based and main library, service provision, supporting all prisoners with access to books, information, activities & resources.

This 14.5 hour grade 4 part-time post usually operates on Monday, Tuesday and Wednesday afternoons and one out of three Saturday afternoons. Shift patterns can be subject to change, including if the Prison regime changes in the future. Please note that as stated, the salary range shown reflects fulltime hours, the actual salary paid is on a pro-rata basis for the 14.5 hour contract, please factor this in before you apply.

Main Responsibilities

The Prison / custodial environment can be challenging but also extremely rewarding. Working in Prison Libraries is a vocational customer service role, that offers an opportunity to make a difference on a daily basis.

You will:

• provide and develop an essential service, encouraging and promoting creativity, literacy and reading for pleasure and learning.
• Actively engage with customers, to support them in using their library space, service and resources for their personal and professional development and benefit both short and long term.
• Work in the main library and across the prison to offer Library resources and activities.

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Experience of working in a public service environment and the delivery of excellent face-to-face customer service
• Experience of team working
• Experience of following security and confidentiality procedures
• Flexible approach to the duties
• Ability and enthusiasm to work and engage with a diverse group of people

The role may require some cover of colleagues at other times outside the set core-shifts of this post, so would suit someone with the availability and flexibility to accommodate. It would be beneficial if you are happy and able to travel and hold a current valid UK drivers licence.

We plan for Interviews to take place in the week commencing 26th October 2026 on site.

This position is subject to a criminal records check from the Disclosure and Barring Service which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form. Vetting and checks including employment reference checks, will be undertake by the Prison / HMPPS and Staffordshire County Council.

Our Recruitment Process

We anonymise applications during shortlisting to ensure only relevant information is considered.

Please note: The minimum criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes detailed below.

About Staffordshire County Council

We are no ordinary county council

Our Values

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy.

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.