Prison Data Administrator

Change Grow Live; Bickershaw; On-site; Confidential; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Flexible working

Wellness hour

Wellness hub

Employee Assist Programme

Contributory pension

Discounts for shopping

Training & progression opportunities

Job summary

Change Grow Live is seeking a Data Administrator at the HMP Hindley site to support the safe delivery of psychosocial services. You will manage data, handle routine administrative tasks, assist with systems like NDTMS and SystmOne, and collaborate with recovery teams and prison staff.

The role requires IT literacy, proficiency in WORD/EXCEL/ACCESS, and the ability to work calmly under pressure. Great benefits include holiday, pension and flexible working options.

Qualifications

• General office procedures and administrative duties.
• Proficient IT skills; data collection systems (NDTMS, Public health).
• Strong MS Word/Excel/Access abilities.

Responsibilities

• Escort external visitors into and out of the establishment.
• Answer and direct telephone calls promptly and courteously.
• Transmit confidential, accurate information to staff.
• Process prison post room correspondence.
• Take minutes at service meetings.
• Maintain statistics; assist with data entry in NDTMS, SystmOne and clinical data.
• Set up and maintain filing systems.
• Monitor and order office stationery/requirements.
• Photocopying as required.
• Develop and maintain efficient record-keeping and communication systems.
• Generate controlled drugs prescriptions for release using SystmOne.
• Book and prepare meeting rooms.

Skills

General office procedures

IT literacy

Word, Excel, Access

Data management

Work independently

Empathetic attitude

NDTMS

SystmOne

Tools

NDTMS

SystmOne

Microsoft Office

Job description

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life. While our frontline teams work directly with service users, it is the expertise, accuracy and dedication of our administrative teams that help ensure those services run safely, effectively and efficiently.

We're looking for an organised and proactive Data Administrator to join the HMP Hindley service. This is an exciting opportunity to play a vital role in supporting the safe delivery of psychosocial services, working closely with recovery teams and Prison Staff.

If you're someone who enjoys working with data, systems and processes, whilst making a meaningful contribution to recovery services, we'd love to hear from you.

Location

HMP Hindley

Full Time Hours

37.5 per week

Contract

Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the Role

• As first point of contact within the service, to ensure that visits from external visitors are escorted into and outside of the establishment.
• First point of contact for all telephone calls into the service, dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• Taking and conveying confidential, accurate and sensitive information to staff.
• Processing of correspondence in and out of the prison post room.
• Minute taking at service meetings.
• Maintaining and recording statistics of people in service; assist with data entry as required, NDTMS, SystmOne, and clinical specific data.
• Assist with the setting up and maintaining of accurate filing systems within the service.
• Monitoring and ordering office stationery/requirements.
• Photocopying as required.
• Assist with development and maintenance of efficient, record-keeping and communication systems within the service.
• Assist with generating controlled drugs prescriptions for release using the SystmOne case management system.
• Booking and preparing meeting rooms.

About you

• Knowledge and experience of general office procedure and administrative duties
• IT literacy including proficiency in data collection systems (eg. NDTMS, Public health
• Expertise in working with WORD, EXCEL, and ACCESS IT packages
• Experience of maintaining data bases and other data management systems
• Show a capacity to work alone and the ability to keep calm under pressure
• Employ an empathetic and non-judgmental attitude towards service users

What we will give to you

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ serviceCapped at 30 days
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

A Note About Using AI In Your Application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you. We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles. There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL SPOT (20) (£26,296.03 - £26,296.03)

N/A - Outside London Weighting Area

13/9/2026

Chris Greenough | [e-mail] | 01942663350

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.