Prison Café Assistant – 30h/wk, Uniform & Benefits

Sodexo Group; Liverpool; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Uniform provided

Sodexo benefits

Job summary

Sodexo is seeking a friendly Coffee Shop Assistant to join the Facilities Management team at HMP Altcourse in Liverpool. You will serve hot and cold beverages, handle till transactions, stock the shop, and ensure food safety standards are maintained in a fast-paced, on-site catering environment.

The role is 30 hours per week, on-site, with uniform provided. You’ll work a prison environment with a strong focus on security, hygiene, and customer service while supporting events and broader catering

Qualifications

• Experience operating a cash till and handling cash transactions.
• Ability to count, balance cash, and provide correct change.
• Basic understanding of food hygiene and food safety practices.
• Ability to work effectively as part of a team.
• Ability to identify the required standard for a task and complete work accordingly.
• Commitment to following health and safety procedures.
• Willingness to work appropriately within a prison environment.
• Reliable, professional, confidential, and security conscious.
• Ability to work independently and use your own initiative.
• Previous experience in a café, coffee shop, retail, or catering environment.

Responsibilities

• Serve hot and cold food and beverages to customers.
• Prepare and stock the coffee shop in line with company planograms.
• Collect stock from the main kitchen and replenish supplies as required.
• Heat food and beverages ready for service.
• Complete food safety documentation, including temperature records and food journals.
• Follow HACCP, health and safety, food hygiene, and company procedures.
• Rotate stock effectively to minimise waste.
• Assist within the staff restaurant and support special events when required.
• Carry out cleaning duties and complete opening and closing checks.
• Open, lock, and secure the coffee shop in line with security procedures.
• Operate the till accurately, process transactions, and balance cash at the end of shift.
• Manage waste and recycling in accordance with company procedures.
• Handle customer queries and complaints professionally.
• Complete required training and maintain high standards of professionalism and confidentiality.

Skills

Cash handling

Till operation

Food safety

Team player

Security aware

Customer service

Job description

Sodexo is seeking a friendly Coffee Shop Assistant to join the Facilities Management team at HMP Altcourse in Liverpool. You will serve hot and cold beverages, handle till transactions, stock the shop, and ensure food safety standards are maintained in a fast-paced, on-site catering environment.

The role is 30 hours per week, on-site, with uniform provided. You’ll work a prison environment with a strong focus on security, hygiene, and customer service while supporting events and broader catering