Prison Custody Officer: Protect, Support & Rehabilitate

Sodexo; Liverpool; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Sodexo rewards and benefits

8-week training programme

Job summary

HMP Altcourse is seeking Prison Custody Officers to join Sodexo Justice Services. The role focuses on safety, rehabilitation, and building trust with prisoners while maintaining a secure environment. Training is provided through an 8-week programme locally, with ongoing support and development opportunities.

The position is permanent full-time, based at HMP Altcourse in Liverpool, with a 40-hour week and clear pathways to professional growth within the Sodexo Justice Services team.

Qualifications

• Must be 18 years old to apply.
• Please note we are unable to offer sponsorship for this position.

Responsibilities

• Maintaining the safety, security and wellbeing of prisoners, staff and visitors.
• Supervising prisoner movements and ensuring all prisoners are accounted for throughout the day.
• Building professional, respectful relationships as a trusted Key Worker.
• Supporting prisoners to engage with education, employment, training and rehabilitation programmes.
• Encouraging positive behaviour and helping individuals work towards their personal progression goals.
• Responding professionally and confidently to incidents using approved techniques where required.
• Completing accurate reports and maintaining prison records.
• Escorting prisoners within the establishment and externally when necessary.
• Working collaboratively with colleagues and partner agencies to support rehabilitation and reduce reoffending.

Skills

Calm Under Pressure

Empathy & Respect

Strong Ethics

Resilience & Adaptability

Effective Communication

Conflict Resolution

Teamwork

Vigilance

Job description

HMP Altcourse is seeking Prison Custody Officers to join Sodexo Justice Services. The role focuses on safety, rehabilitation, and building trust with prisoners while maintaining a secure environment. Training is provided through an 8-week programme locally, with ongoing support and development opportunities.

The position is permanent full-time, based at HMP Altcourse in Liverpool, with a 40-hour week and clear pathways to professional growth within the Sodexo Justice Services team.