Prison Admin & Mail Services Specialist (Hybrid)

The Methodist Church in Britain; Sheerness; Híbrido; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

9 days holidays

Civil Service pension schemes

Hybrid working

Season ticket loan

Training and development

Security and diversity training

Descripción de la vacante

This administrative post sits in the Business Hub at HMP Swaleside, a Ministry of Justice prison, and is permanent. The work centres on the switchboard, handling prisoner and staff mail, faxes and filing, and processing chaplaincy paperwork. It is non-operational with no line management, on a 37-hour week with hybrid working where business needs allow.

Eligibility is limited to certain nationality groups, and a standard DBS check applies.

Formación

• Ability to fulfil all spoken aspects of the role in English (or Welsh where specified)
• Typing qualification for transcription and copy typing duties
• Behaviours Working Together and Managing a Quality Service, assessed at application and interview

Responsabilidades

• Operate the switchboard, identifying callers' needs and passing messages to the right people
• Receive, open, distribute and monitor all prisoner mail daily, keeping it secure under local and national policy
• Receive and distribute incoming staff mail and coordinate outgoing prisoner and staff mail
• Send, collect and distribute faxes to appropriate staff
• Forward mail for prisoners who have transferred to other establishments
• Transcribe investigation and hearing tapes accurately and efficiently (qualified typists)
• Provide copy typing when required (qualified typists)
• Keep copies of all documentation securely, in hard copy or electronic form
• Process chaplaincy paperwork, including prisoner applications and arranging visits
• Act as contact point for communications, prioritising and passing them to the right person or department
• Provide administrative assistance in the area of work
• Maintain an accurate filing system and respond to queries, redirecting where required

Conocimientos

English language requirement

Typing qualification

Behaviours Working Together

Descripción del empleo

This administrative post sits in the Business Hub at HMP Swaleside, a Ministry of Justice prison, and is permanent. The work centres on the switchboard, handling prisoner and staff mail, faxes and filing, and processing chaplaincy paperwork. It is non-operational with no line management, on a 37-hour week with hybrid working where business needs allow.

Eligibility is limited to certain nationality groups, and a standard DBS check applies.