Printer & IT Hardware Technician | Hands-On Repair Pro

Pertemps Bond

Milton Keynes

On-site

GBP 28,000 - 36,000

Full time

14 days+

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Job summary

Pertemps Bond in Milton Keynes is seeking a Printer Repair Technician / IT Hardware Engineer. The role is hands-on, repairing laser and inkjet printers and related IT hardware, with responsibilities to diagnose faults and test components.

You will support field engineers, provide helpdesk assistance by telephone and email, and ensure repairs are completed to high standards within agreed timescales. Some experience with EPOS or retail tech is desirable.

Qualifications

Proven experience repairing laser and inkjet printers.
Strong component-level fault-finding and repair experience.
Experience working on PCs, monitors, tills and other electronic hardware.
Good knowledge of Microsoft Windows operating systems and general IT hardware.
Ability to diagnose technical issues quickly and effectively.
Experience providing technical support to engineers or customers.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Strong attention to detail and problem-solving skills.

Responsibilities

Diagnose, repair and test equipment to component level.
Repair and maintain a range of devices including: Laser printers, Inkjet printers, PCs and computer hardware, Monitors, EPOS equipment and tills.
Fault-find and replace defective electronic components.
Configure, install and troubleshoot operating systems.
Provide technical support and guidance to field engineers via telephone and email.
Assist with incoming technical queries and helpdesk escalations.
Maintain accurate records of repairs, diagnostics and parts used.
Ensure all work is completed to a high standard and within agreed timescales.
Support continuous improvement of repair processes and technical documentation.