Print room officer

NWSSP Legal & Risk Services

Pontypool

On-site

GBP 18,000 - 24,000

Full time

16 hours ago

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Job summary

NWSSP seeks a Print Room Officer to support high‑quality print, design and reprographics services to NHS Wales across Wales. You will work with specialist equipment and design software, organising a varied workload while delivering excellent customer service.

The role suits someone who is organized, technically minded and thrives in a fast-paced environment where accuracy matters. Welsh language skills are desirable but not mandatory.

Qualifications

NVQ Level 3 in Printing or equivalent experience.
Knowledge of NWSSP-PCS and its client base
Knowledge of print room technology and services
Experience using design software is desirable

Responsibilities

Deliver print room services to Primary Care services and NHS across Wales
Organise and complete a varied workload independently
Maintain accuracy, confidentiality and excellent customer service
Work with specialist printing equipment and design software
Build positive relationships with customers

Skills

Strong communication

Written communication

MS Word

Excel

PowerPoint

Manual handling

Pallet truck

Customer service

Education

NVQ Level 3 in Printing

Tools

Printing presses

Design software

Job description

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP: https://youtu.be/zX3x046SDhg

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Job Overview

An exciting opportunity has arisen for a Print Room Officer to join NHS Wales Shared Services Partnership (NWSSP) Primary Care Services. This is a varied and hands‑on role supporting the delivery of high-quality print, design and reprographics services to healthcare organisations across Wales.

Working with a range of specialist printing equipment and design software, you will produce printed materials, secure identification products and promotional resources, while providing excellent customer service to a diverse client base. This role would suit someone who is organised, technically minded and enjoys working in a fast‑paced environment where quality and accuracy are essential.

Main duties of the job

Working as part of a dedicated team, you will help deliver essential print room services that Primary Care services and the wider NHS across Wales. You will work independently to organise and complete a varied workload, build positive relationships with customers, and ensure all products are produced to a high standard while maintaining accuracy, confidentiality and excellent customer service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/.

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed Job Description And Main Responsibilities

Person specification

Qualification and Knowledge

Essential criteria

NVQ Level 3 in Printing or equivalent experience.
Knowledge of NWSSP-PCS and its client base
Knowledge of print room technology and services

Desirable criteria

Knowledge of NHS operations and working arrangements
Experience operating printing presses

Experience

Essential criteria

A good level of computer skills and knowledge

Desirable criteria

Experience using design software
Experience working in a print room environment

Skills and Attributes

Essential criteria

Strong written and verbal communication skills.
Proficient in Microsoft Word, Excel, and PowerPoint
Ability to undertake manual handling duties, including:
Lifting boxes weighing 14-35 kg.
Using a pallet truck to move loads up to 500 kg.

Desirable criteria

Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

We are committed to flexible working and equal opportunities.

If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

Welsh language skills are desirable

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