Print Production Client Lead: Project Delivery Partnerships

The Recruitment Orchard; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

The Recruitment Orchard is partnering with an established integrated creative production business in Cardiff to recruit a Client Services Manager. You will own your clients and their projects, taking briefs, quoting work, coordinating production, and ensuring a brilliant delivery.

You will connect the client, studio, production, logistics and external suppliers—keeping everyone informed and every job moving. Experience in print, POS, or retail graphics is essential.

Qualifications

• Experience in print, POS, or retail graphics production.
• Ability to translate client briefs into production-ready specs.
• Experience coordinating Studio, Production, Logistics and suppliers.
• Strong understanding of budgets, costs and margins.
• Proven track record managing multiple live projects.

Responsibilities

• Manage a portfolio of clients and build strong relationships.
• Translate briefs into clear production specifications.
• Coordinate Studio, Production, Logistics and external suppliers.
• Manage multiple live projects, deadlines, priorities and risks.
• Quote standard activity and monitor costs and margin.
• Spot opportunities to grow existing accounts.
• Keep project information accurate and commercially on track.

Skills

Client relationships

Production coordination

Budget & margins

Project management

Cross-functional work

Print industry knowledge

MIS tools knowledge

Tools

Tharstern MIS

Job description

The Recruitment Orchard is partnering with an established integrated creative production business in Cardiff to recruit a Client Services Manager. You will own your clients and their projects, taking briefs, quoting work, coordinating production, and ensuring a brilliant delivery.

You will connect the client, studio, production, logistics and external suppliers—keeping everyone informed and every job moving. Experience in print, POS, or retail graphics is essential.