Principal Technical & Complex Claims Leader new

Helloprima; Manchester; On-site; GBP 70,000 - 90,000; Full time

Job summary

Helloprima is on the lookout for a Principal Technical & Complex Claims Leader to join our expanding Claims UK team in Manchester. This pivotal role involves building a tech-enabled Motor Claims function as we shift from a third-party administrator to an internalized model.

The ideal candidate will possess strong leadership abilities and a knack for driving financial performance through technology integration. Join us in shaping the future of motor insurance and making a tangible impact!

Qualifications

• Experience in Motor Claims Management.
• Strong business acumen and leadership skills.
• Proficiency in tech integration for claims processing.

Responsibilities

• Build and lead the Motor Claims function in Manchester.
• Define the Complex Claims philosophy for the organization.
• Drive financial performance and tech integration in claims.

Job description

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

In 2025, Prima became part of the AXA Group, enabling us to further realize our potential through global expertise. Our core ambition remains market leadership through advanced technology, outstanding people, and an exceptional customer experience.

To help fuel that growth, we need a Principal Technical & Complex Claims Leader to join our Claims UK team to help us build the future of Motor Claims Management in the UK.

Reporting directly to the UK Head of Claims, you will play a pivotal role in building our tech-enabled Motor Claims function in Manchester as we transition from a TPA to an internalized model. This strategic, non-BAU role requires an entrepreneurial business-builder to define our Complex Claims philosophy, drive portfolio financial performance, and pioneer advanced tech integration.

Excited to make an impact? Here are the details