Principal Licensing Officer (Enforcement)

WMJobs; Larkhill; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Generous annual leave (5 extra days)

Job summary

Worcestershire Regulatory Services is seeking a Principal Licensing Officer (Enforcement and Compliance) to lead the Licensing Services team across Worcestershire. The role involves supervising licensing officers and support staff to deliver high-quality enforcement in line with statutory requirements.

You will oversee investigations into breaches, review reports, and advise on further action while managing resources and ensuring delivery of objectives in a dynamic regulatory environment.

Qualifications

• Degree level education with proven management experience.
• Experience in licensing, regulatory or policing environment is essential.
• Knowledge of taxi and private hire licensing, Licensing Act 2003, Gambling Act 2005, animal licensing, caravan licensing and street trading is desirable.

Responsibilities

• Lead and manage licensing team members to meet objectives.
• Supervise investigators handling breaches of licensing conditions and law.
• Review reports and advise legal departments on further actions.
• Allocate resources using tasking processes and prioritise enforcement priorities.

Skills

Leadership

Regulatory compliance

Project management

Policy understanding

Education

Degree (Bachelor's or equivalent)

Licensing qualification (desirable)

Tools

PACE/CPIA/RIPA knowledge

Job description

Bromsgrove and Redditch Councils,

Principal Licensing Officer (Enforcement and Compliance)

We have an exciting opportunity for a new Principal Licensing officer to join our Licensing Services team at Worcestershire Regulatory Services.

As the service continues to grow and expand, taking on further responsibilities due to emerging legislation, this role will focus mainly on managing the Compliance and Enforcement function. The role will work closely alongside the Principal Licensing officer for Policy and the Team Manager providing collaborative support to each other.

A member of a busy, dynamic, changing team, you will be responsible for leading and managing members of the licensing team including licensing technical officers and licensing support officers to ensure delivery of agreed business objectives across the County.

You will supervise officers investigating breaches of both licensing conditions and the law and will be expected to review reports and make recommendations to the relevant legal departments as to the nature of further action. An understanding of the implications of PACE, CPIA and RIPA on investigative processes would be helpful as well as the process of managing enforcement.

Educated to degree level, you will have proven management experience with the ability to work in an ever-changing environment, ensuring the delivery of high-quality professional services in accordance with statutory and non-statutory requirements. A qualification of some sort in Licensing is desirable and experience of managing in a licensing, local authority regulatory or policing environment is essential, ideally with knowledge covering all Licensing functions, including taxi and private hire licensing, Licensing Act 2003, Gambling Act 2005, animal licensing, caravan licensing and street trading.

WRS is an intelligence-led organisation, making decisions of resourcing of activities through a tasking process. You will be expected to lead on such activities and make decisions in relation to how resource is to be allocated. An understanding of the National Intelligence Model or any similar systems for managing enforcement or policing activities will be helpful.

Your role will be pivotal in identifying service priorities, ensuring these are translated into practical plans for action that will be delivered by the team.

What we offer:

In return, you will be encouraged to further develop your skills and experience through a range of training and development opportunities, within a supportive and forward-thinking environment. You will be working alongside a team of experienced professionals, contributing to the continuous improvement of services for the residents of Worcestershire.

As an employee of Worcestershire Regulatory Services, you’ll also benefit from:

• A competitive salary.
• A range of flexible working options.
• Generous annual leave plus the option to buy up to 5 extra days
• Access to our Employee Assistance Programme - a 24-hour independent, free and confidential advice and support service.
• Access to the Local Government Pension Scheme.

Closing date: 20 September 2026

Interviews will be held: w/c 28 September 2026

If you have a specific question regarding this post, please contact Kiran Lahel, Licensing and Support Services Manager at [e-mail]

Attached documents

Principal Licensing Officer.doc