Principal Full-Stack Engineer & Tech Lead — Cloud, L2/L3 Support, Hybrid

Burendo; Greater London; Hybrid; GBP 100,000 - 140,000; Full time

Benefits offered by this job

25 days annual leave

Wellness allowance

Learning & Development allowance

Life assurance 4x salary

Pension (matched 5%)

Employee Assistance Programme

Life events time off

Salary sacrifice benefits (EV/Home&Dev

Social events

Job summary

Burendo, an award-winning consultancy, is seeking a Principal Full Stack Engineer to lead L2/L3 support across a diverse range of applications and ecosystems.

You will drive best practices, mentor engineers, and own service onboarding, on-call response, and incident resolution while building strong stakeholder relationships.

The role requires hands-on cloud experience (AWS or Azure), IaC with Terraform, ITIL familiarity, and proven leadership of engineering teams.

Qualifications

• Experience leading engineering teams.
• Must be proficient in at least two of Java, Python, Node.js, or C#.
• Hands-on cloud architecture with AWS or Azure.
• Experience with Terraform and ITIL practices.
• Strong stakeholder management and incident leadership.

Responsibilities

• Act as the highest technical escalation point within a managed service function.
• Set and maintain engineering standards across service teams.
• Lead the management and resolution of complex L2/L3 incidents.
• Own service onboarding from a technical readiness perspective.
• Participate in an on-call rota including out-of-hours incidents.
• Mentor engineers and build strong client relationships.
• Collaborate with service delivery to ensure value delivery.

Skills

Java

Python

Node.js

C#

AWS

Azure

ITIL

Leadership

Tools

Terraform

Job description

Burendo, an award-winning consultancy, is seeking a Principal Full Stack Engineer to lead L2/L3 support across a diverse range of applications and ecosystems.

You will drive best practices, mentor engineers, and own service onboarding, on-call response, and incident resolution while building strong stakeholder relationships.

The role requires hands-on cloud experience (AWS or Azure), IaC with Terraform, ITIL familiarity, and proven leadership of engineering teams.