Principal - Employee Relations

Infosys Limited; London; On-site; USD 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a Principal Employee Relations leader to oversee the ER function for the EMEA region. This strategic role involves developing and implementing ER policies and processes, ensuring compliance with labor laws, and fostering a positive work environment. The ideal candidate will have extensive HR experience, particularly in Employee Relations, and will work closely with HR teams and business leaders to drive effective interventions. Join a company recognized for its commitment to innovation and inclusivity, where your expertise will shape the future of employee relations in a dynamic international setting.

Qualifications

• 12-20 years of HR experience with 10 years in Employee Relations.
• Strong understanding of employment law and HR processes.

Responsibilities

• Lead Employee Relations strategy and compliance for EMEA region.
• Provide specialist advice to HR and business leaders.
• Drive initiatives for a positive work environment and culture.

Skills

Employee Relations

Conflict Resolution

Coaching

Communication Skills

Team Collaboration

Adaptability

Education

Bachelor's Degree in Human Resources or related field

Master's Degree in Human Resources or related field

Tools

Microsoft Office Suite

Job description

Principal - Employee Relations

Domain: Human Resource Management

Company: ITL Netherlands

Requisition ID: 132117BR

Location: UK (London) or Netherlands (Amsterdam)

Summary of Roles & Responsibility:
We are seeking an experienced Employee Relations leader to head the Employee Relations (ER) function for EMEA. The ER leader will develop a deep understanding of Infosys’s business and will collaborate with HR teams, Legal functions, and business leaders to drive the Employee Relations function/policies/processes and interventions. The Principal/Sr. Principal ER is a subject matter expert on employee relations issues and leads the Employee Relations function within HR for a region. This role will ensure compliance with applicable labor laws and regulations and work on enabling awareness among leaders, managers, and employees about ER-related policies. The Head ER of EMEA will be responsible for interventions to sustain culture & values that align with the organization’s goals and strategy to create a more positive and productive work environment. This strategic position will be responsible for reviewing, formulating, and implementing the Employee Relations function/practices in the EMEA region.

Details of Roles & Responsibilities: Strategic ER Management:

1. Responsible for ER strategy for EMEA region. Provides specialist advice on employee relations requirements and procedures to Business leaders, HR leaders, and Sr. management.
2. Establishing, sustaining, and improving ER processes and serving as process owner for operational matrices.
3. Drives ER processes including separations/terminations, absence management, performance management, workplace grievances, investigations, and creation of required documentation to support those processes in close coordination with Legal teams.
4. Review Employee Relations practices/policies involving value violations (disciplinary process), grievance redressal process, performance deficiency process, and suggest changes/improvements.
5. Guide & enable Business partner HR, Business leaders, Manager community on the following:
6. Values adherence: Proactive measures to avoid the occurrence of various types of value digressions. In case of incidents of value digressions, process & methods to conduct investigations and ensuing actions.
7. Employee grievances: Proactive measures to avoid the occurrence of grievances among employees to ensure a positive work environment. In case of the occurrence of grievances, process to be followed.
8. Performance deficiencies: Enable Business partner HR and Business leaders on the process to be followed in performance improvement plans or poor performance exits.
9. Drive anti-sexual harassment initiatives and coordinate internal investigations in case of any incident.
10. Work with Labour authorities and other stakeholders for statutory compliance involving Employee Relations functions.
11. Work with Work councils or Employee Unions in the countries as applicable with an objective of a positive work environment in line with Business strategy and business need.
12. Conduct or support central teams in case of any whistleblower investigations as needed.
13. Conduct trend analysis to forecast and take measures to prevent incidents.
14. Undertake management development activities by coaching, influencing, and sharing knowledge to increase managers’ abilities to manage their teams.
15. Stay current on employment law, ER practices, and trends.
16. Track and interpret trends in employee relations to proactively identify issues and develop training and other interventions and solutions.
17. Promote the Company’s Culture and policies.

Knowledge & Skills:

• Minimum of 12 – 20 years’ experience in HR with at least 10 years exposure to Employee Relations functions.
• ER leader will be a subject matter expert of Employee Relations of UK&I, Germany, France, Benelux, NORDICS, Switzerland. Exposure to Eastern Europe will be an added advantage.
• Strong team player who enjoys a fast-paced, evolving international environment and who is proactive, assertive, decisive, and resilient.
• A key capability is the ability to understand the global business context and to be able to make practical, risk-based decisions that drive business outcomes based on solid employment law knowledge and experience, process improvement mindset, and key understanding of HR matters.
• Strong written and verbal communication skills.
• Experience in dealing with conflict resolution.
• Ability to adapt quickly to a changing environment.
• Coaching and influencing skills.
• Proficiency in Microsoft Office skills (Outlook, Excel, Word, PPT, etc.).

About Us: Infosys is a global market leader in business consulting and technology solutions, which has been named Europe's and Germany's Top Employer 2023. As a renowned partner of future-oriented companies, Infosys supports customers in more than 70 countries to always be one step ahead of the competition and innovation trends. Placed in the top group on the Forbes list of 100 most innovative companies, Infosys has 340,000 employees and annual sales of around $16 billion. With strategy consulting and the joint development of groundbreaking solutions in technology areas such as mobility, sustainability, big data, and cloud computing, Infosys helps companies to grow in a constantly changing world. Infosys is one of the most successful growing companies in the consulting and IT sector in Germany.

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.