Principal AI Experiences Designer - End-to-End Impact

IFS

United Kingdom

Hybrid

GBP 60,000 - 90,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

IFS is rebuilding around AI and seeks a designer who has shipped AI features, with real user impact. You’ll design for maintenance engineers, field service technicians, and operations planners, addressing problems that matter in the real world.

The role emphasizes end-to-end ownership from framing to shipped outcomes, robust research, and contributing to the design system. We offer hybrid work opportunities in the United Kingdom, with a focus on measurable outcomes such as task success and

Qualifications

Shipped AI features in production within roughly the last two years.
Led scope across multiple products/teams over years.
Ran and synthesized own research to inform design direction.
Own outcomes from framing problems to shipped, measured changes.

Responsibilities

Own design for defined feature areas end-to-end with a clear rationale for every decision.
Work in a cross-functional squad with engineers and PMs, making real decisions.
Present design thinking to stakeholders with evidence and handle pushback.
Plan and run user interviews, JTBD analysis, and journey mapping; drive iteration with quantitative signals.
Design AI-driven features with attention to risks, fallbacks, and human-in-the-loop moments.
Contribute to the design system and apply WCAG accessibility from the start.