Lead Product Designer – AI Experiences & Impact

IFS

Staines-upon-Thames

Hybrid

GBP 70,000 - 95,000

Full time

4 days ago

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Job summary

IFS is seeking a product designer who has shipped AI features and can own end-to-end design from problem framing to production-ready assets. You will work with engineers and PMs in a cross-functional squad, ensuring decisions are grounded in evidence and user outcomes.

You’ll design for AI-enabled workflows and new interaction paradigms, while upholding WCAG 2.1+ accessibility. Your work should be measurable by task success, adoption, and support metrics, and you’ll help advance the design

Qualifications

At least eight years of end-to-end product design experience.
You run your own user research: planning, interviews, synthesis.
You work in cross-functional squads with engineers and PMs.
You know Figma well and have strong visual craft.
Design with accessibility in mind from the start (WCAG 2.1+).

Responsibilities

Own design for defined feature areas end-to-end — from problem framing to production-ready files.
Collaborate in a cross-functional squad, making real decisions.
Present design thinking to stakeholders with evidence.
Plan and run user interviews and journey mapping; turn findings into direction.
Design AI-driven features with prompts, fallbacks, and human-in-the-loop moments.
Contribute to design systems and ensure accessibility from start.
Measure outcomes: task success, support tickets, adoption.