Hospital Patient Receptionist (6‑Month FTC)

Practice Plus Group; Crownhill; On-site; GBP 19,000 - 23,000; Full time

Job summary

Practice Plus Group is recruiting a Patient Receptionist for a 6-month fixed-term contract at our Plymouth hospital. The role is full-time, 37.5 hours per week, Monday to Friday with shift patterns described, and involves greeting patients, booking in appointments, handling calls, and supporting general admin.

You will be the first point of contact for patients and visitors, ensuring smooth registration, accurate paperwork, and courteous communication.

Qualifications

• Experience in a busy reception or front-desk role.
• Strong communication and interpersonal skills.
• Proficient in handling appointments and patient records.

Responsibilities

• Welcome patients and visitors and book in appointments.
• Answer calls from patients and GP surgeries, handling enquiries.
• Use the internal system to record attendance and manage paperwork.
• Open/close reception and handle mail and parking passes.
• Provide cover for wider admin tasks during busy periods.

Skills

Greet patients

Booking appointments

Telephone handling

Data entry

Administrative tasks

Education

General education or equivalent

Job description

Practice Plus Group is recruiting a Patient Receptionist for a 6-month fixed-term contract at our Plymouth hospital. The role is full-time, 37.5 hours per week, Monday to Friday with shift patterns described, and involves greeting patients, booking in appointments, handling calls, and supporting general admin.

You will be the first point of contact for patients and visitors, ensuring smooth registration, accurate paperwork, and courteous communication.