The Price Management team are the custodians of all knowledge around price for our customers. They support teams with accurate pricing records and projections, keeping systems up to date to underpin financial reporting and customer budgets. This position will be responsible for the management of key customers and their complex flexibly energy supply contracts.
As part of this role, you will seek to understand all tariff charges across power, gas and water commodities, understanding their impact on billing and our customers, and ensure our Energy system is updated to reflect the charges accurately. You will drive continual improvement across the team and strive for exceptional customer service through the highest standard of service delivery.
Role Responsibilities
- Prepare and deliver customer energy budgets and forecasts, ensuring accuracy and supporting customer queries.
- Act as the lead on pricing matters for the Energy team and customers across all utilities, covering non-commodity charges, industry charges, supplier tariffs and reconciliations.
- Analyse complex financial models for customers and provide actionable insights to both internal and external teams.
- Interpret both flexible and fixed price contracts within our internal systems making sure that all systems are fully aligned.
- Improve the efficiency and governance of analytical outputs by developing and enhancing models, including algorithms in Python and other systems.
- Work with the trading desk to analyse risk management performance and deliver hedging reviews, volume tolerance analysis and other reports as required.
- Work closely with the Invoice Management team to understand and manage supplier outputs, coordinating tariff receipt and updates to avoid disruption to billing schedules.
- Support allocated customers with energy accruals reporting, shape fee analysis and RO certificate management, responding to related energy-cost queries.
- Manage all PPA price analysis for our customers including generators.
- Work closely with the research team to maintain awareness of changes in the energy market that will impact billing and forecasting.
- Any other duty which reasonably falls within the scope of this role
What we're looking for
- Proven background in working in an energy services team with strong knowledge in at least two of the commodities across power, gas, and water.
- Experience analysing large data sets and complex customer financial models to produce actionable insights, with an appreciation of data visualisation.
- Strong knowledge of non-commodity charges and their impact on customer energy costs. Including tariff structures, industry regulation and reconciliations, alongside an understanding of fixed and flexible supply contracts and PPA price analysis.
- Proven ability to use Excel and other data analytic tools to analyse data and support financial reporting.
- Strong quantitative, writing, communication, and analytical skills
- Programming experience in Python and SQL desirable
- Experience in energy budgeting and forecasting, alongside knowledge of energy accruals reporting would be desirable
- An organised, accurate approach with strong attention to detail.
- Ability to work efficiently under pressure, meet tight deadlines and adapt to a dynamic environment.
- Self-motivated and self-reliant, with the ability to manage time and prioritise multiple tasks.
Working Arrangements
The successful candidate will be based in London, Northampton or another Mitie office, but also be expected to attend meetings at customer sites from time to time. Flexible working from home is available 2-3 days per week at management's discretion.
London (home-based with occasional travel)