Prestige Beauty Counter Manager - Lead & Inspire Team

Estée Lauder Companies

Glasgow

On-site

GBP 28,000 - 42,000

Full time

14 days+

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Job summary

Estée Lauder Companies is seeking a dynamic Counter Manager in Glasgow to lead and develop a team of Sales Associates. You will drive sales, customer service and operational excellence by delivering an agile business plan, targeted events and strong CRM initiatives.

This is a high-visibility role with opportunities for career progression in prestige beauty. The role requires proven leadership, coaching, and strong communication skills, with a focus on delivering exceptional customer experiences

Qualifications

Proven leadership and coaching experience in retail management.
Strong customer service and interpersonal skills.
Ability to develop and execute a store-level business plan.
Experience in event management and CRM.
Strong communication and teamwork abilities.
Attention to detail and organisational skills.
Capable of working autonomously and within a team.

Responsibilities

Lead, coach and develop a team of Sales Associates to meet sales, customer service and operational targets.
Create and execute an agile business plan to recruit and retain customers through in-store events and CRM.
Drive performance and personal development of the team to reach targets and standards.
Collaborate with store leadership to ensure a high-performing, customer-focused environment.
Represent Estée Lauder Companies with professionalism and integrity.