Prestige Beauty Counter Lead

The Estée Lauder Companies; Milton Keynes; Sur place; GBP 26 000 - 36 000; Plein temps

Résumé du poste

Estée Lauder Companies is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates in our Milton Keynes store. You will drive sales, service, and operational excellence while delivering exceptional customer experiences and building a high-performing team.

You will be responsible for creating and executing a proactive business plan, recruiting and retaining customers through strategic campaigns, and guiding staff through coaching and development opportunities to

Qualifications

• Retail sales experience.
• Team leadership experience.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Proficiency with computerised systems including email and Excel.

Responsabilités

• Lead, coach and develop a team of Sales Associates to hit sales, customer service, and operational targets.
• Own and execute an agile business plan to recruit and retain customers through strategic activities.
• Manage in-store events and customer relationship management to drive performance.
• Provide leadership and development to staff to reach full potential and career progression.
• Collaborate with store leadership to implement business planning and drive results.

Connaissances

Communication

Customer service

Leadership

Coaching

Customer focus

Conflict handling

Networking

Teamwork

Detail orientation

Autonomy

Proactivity

Discretion

Outils

Microsoft Excel

Description du poste

Estée Lauder Companies is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates in our Milton Keynes store. You will drive sales, service, and operational excellence while delivering exceptional customer experiences and building a high-performing team.

You will be responsible for creating and executing a proactive business plan, recruiting and retaining customers through strategic campaigns, and guiding staff through coaching and development opportunities to