Presales Engineer - UK

EcoFlow; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

EcoFlow in Greater London area is seeking a seasoned Pre-Sales Engineer to bolster business development with roadshows, workshops, and client meetings. You will act as the technical expert in pitches, introducing EcoFlow solutions and supporting partners with technical materials and trainings.

You will collaborate with R&D to translate feedback into product improvements and help customize solutions to meet partner needs, while communicating fluently in English and engaging with global teams.

Qualifications

• Bachelor's degree or higher in Engineering.
• 5+ years in customer-facing pre-sales technical support or similar.
• Experience in Residential Energy Storage or renewable energy preferred.
• Fluency in English; Mandarin a plus for global liaison.
• Australian driver's license required.

Responsibilities

• Support business development in generating leads through roadshows, workshops, and client meetings.
• Act as the technical expert during sales pitches by handling all technical communication and introducing EcoFlow solutions.
• Build and maintain strong, trusting relationships with EcoFlow partners through technical knowledge.
• Prepare technical materials and presentations for pre-sales support.
• Conduct product training to ensure partners understand key USPs of EcoFlow products & services.
• Collect feedback from clients/partners and work with R&D to drive product improvements.
• Use technical expertise to help partners customize solutions for commercial success.

Skills

Public speaking

English fluency

Client communications

Team collaboration

Education

Engineering degree

Job description

• Support business development in generating leads through roadshows, workshops, and client meetings.
• Act as the technical expert during sales pitches by handling all technical communication and introducing EcoFlow solutions.
• Build and maintain strong, trusting relationships with EcoFlow partners through your technical knowledge and understanding of their requirements.
• Prepare technical materials and presentations required for pre-sales support.
• Conduct effective product training to ensure partners have a clear understanding of the key USPs of EcoFlow products & services.
• Collect valuable feedback & insights from clients and partners and work closely with the R&D team to drive product improvement.
• Use technical expertise to help partners customize solutions to achieve commercial success.

Responsibilities

• Support business development in generating leads through roadshows, workshops, and client meetings.
• Act as the technical expert during sales pitches by handling all technical communication and introducing EcoFlow solutions.
• Build and maintain strong, trusting relationships with EcoFlow partners through your technical knowledge and understanding of their requirements.
• Prepare technical materials and presentations required for pre-sales support.
• Conduct effective product training to ensure partners have a clear understanding of the key USPs of EcoFlow products & services.
• Collect valuable feedback & insights from clients and partners and work closely with the R&D team to drive product improvement.
• Use technical expertise to help partners customize solutions to achieve commercial success.

Qualifications

• Bachelor's degree or higher in Engineering, preferably Electrical Engineering, Electro-mechanical equipment, or a related field.
• 5+ years of experience in customer-facing pre-sales technical support or a similar role.
• Experience in the Residential Energy Storage or renewable energy industry is highly preferred.
• Strong self-drive and proactiveness, with the ability to work independently and collaboratively across diverse teams.
• Excellent communication and presentation skills, comfortable with public speaking and delivering training to groups.
• Ability to listen to customer needs and independently develop effective solutions.
• A natural passion for the renewable energy industry, with a willingness to continuously learn and grasp complex information in a rapidly changing environment.
• Fluency in English is essential. Proficiency in Mandarin or other Asian languages is a strong advantage for liaising with global teams.
• A valid Australian driver's licence is required.