Presales Consultant

Wanstor Limited; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Generous leave

Lunch & learn

Paid development days

Volunteer days

Team events

Job summary

Wanstor Limited is seeking a Presales Consultant to bridge customer requirements with Microsoft 365 and Modern Workplace solutions. You will collaborate with Account Managers and Delivery teams to design robust, scalable solutions that align to client business objectives.

You’ll lead discovery, deliver compelling technical demos, and produce proposals and SOWs that reflect business value while supporting bids and tenders across the full portfolio.

Qualifications

• Minimum 5 years in presales or similar in MSP/IT services.
• Strong technical knowledge of managed IT services, with MS 365 focus.
• Experience designing solutions across MS 365, Teams, SharePoint Online, Exchange Online, Entra ID and Intune.
• Solid understanding of security features including Conditional Access and Defender.
• Excellent written and verbal communication with client-facing delivery.
• Ability to translate technical concepts into business value.
• Proven ability to produce professional proposals and SOWs.

Responsibilities

• Collaborate with Account Managers to understand customer requirements, objectives, and technical environments.
• Lead discovery sessions and technical workshops with prospective customers.
• Design tailored solutions across MS 365, Modern Workplace, and collaboration tech.
• Create high-quality proposals, SOWs, and technical documentation.
• Advise customers on MS 365 best practice for productivity, security.
• Deliver technical presentations, demonstrations and value sessions.
• Support bids with technically sound proposals.
• Work with Sales, Architecture and Delivery to ensure deliverability and scalability.
• Act as a trusted technical advisor through the sales lifecycle.

Skills

MS 365

Solution design

Pre-sales experience

Bid/proposal writing

Presentations/demos

Customer engagement

Networking & security basics

Job description

Presales Consultant

Department: Sales & Solutions

Employment Type: Permanent - Full Time

Location: Hybrid

Reporting To: Steve Orton

Description

The Presales Consultant is a critical enabler of Wanstor's growth, acting as the technical and strategic bridge between customer requirements and the solutions we deliver. This role contributes to the success of the sales team by shaping compelling, technically sound proposals that demonstrate the value of our managed services portfolio.

This is our first dedicated Presales hire and will give you the chance to shape and own how Presales works here at Wanstor!

Working closely with Account Managers, Solution Architects and Delivery teams, you'll design solutions that are technically robust, commercially viable and aligned to customer business objectives. While you'll work across Wanstor's full portfolio of services, your primary technical focus will be Microsoft 365 and Modern Workplace solutions, supported by a solid understanding of networking, cloud infrastructure and security technologies to ensure complete end-to-end customer solutions.

What You'll Do

Responsibilities

Customer Engagement & Solution Design

• Collaborate with Account Managers to understand customer requirements, business objectives and technical environments.
• Lead discovery sessions and technical workshops with prospective customers.
• Design tailored solutions across Wanstor's portfolio, with a particular focus on Microsoft 365, Modern Workplace and collaboration technologies, whilst considering wider networking, infrastructure and security requirements.
• Create high-quality solution proposals, statements of work (SOWs) and technical documentation.
• Advise customers on Microsoft 365 best practice, helping them maximise productivity, collaboration and security.

Sales Support

• Deliver compelling technical presentations, demonstrations and proof-of-value sessions.
• Support bids, RFPs and tenders with technically sound and commercially aligned proposals.
• Work closely with Sales, Architecture and Delivery teams to ensure solutions are deliverable, scalable and commercially successful.
• Act as a trusted technical advisor throughout the sales lifecycle, helping customers understand the business value of proposed solutions.

Internal Collaboration & Knowledge Sharing

• Collaborate with Architecture, Practice Leads and Marketing to develop and maintain standard solution offerings.
• Capture lessons learned from projects and contribute to the continual improvement of presales processes and documentation.
• Stay current with Microsoft's roadmap, emerging technologies, strategic partners and wider MSP trends.
• Share knowledge across the business, helping develop technical capability within the wider team.

What You'll Need

• 5+ years' experience in a Presales, Solutions Consultant or Technical Account Management role within an MSP or IT Services provider.
• Strong technical understanding of managed IT services, with Microsoft 365 as your primary area of expertise.
• Experience designing solutions across Microsoft 365 technologies such as Microsoft 365, Teams, SharePoint Online, Exchange Online, Entra ID and Intune.
• Good understanding of Microsoft security capabilities, including Conditional Access, Microsoft Defender and identity management principles.
• Broad knowledge of networking, cloud infrastructure and cybersecurity, allowing you to design complete end-to-end customer solutions.
• Excellent written, verbal and presentation skills with the ability to translate technical concepts into business value.
• Experience producing professional proposals, solution documentation and customer-facing presentations.
• Ability to build trusted relationships with customers and internal stakeholders.
• Commercial awareness with the ability to balance technical excellence with customer outcomes.

What You'll Love

• Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
• Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
• Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
• Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
• Team Spirit: Join a friendly team and engage in various social events organised throughout the year.