Senior Project Engineer - Microsoft 365

Wanstor Limited; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Generous Time Off

Lunch and learn sessions

Personal development days

Volunteer days

Team social events

Job summary

Wanstor Limited is seeking a Senior Project Engineer (internal title: Senior Technical Consultant) to deliver infrastructure, cloud and modern workplace projects for a diverse client base, including Microsoft 365 and Azure migrations.

The role combines project delivery, technical consultancy and leadership, mentoring engineers and driving continual improvement while building trusted relationships with customers and stakeholders.

Qualifications

• Hands-on experience across Microsoft technologies: M365, Azure, Entra ID, Intune, Defender, AD, Exchange Online.
• Experience with Windows Server, Hyper‑V, VMware, SQL, AWS, and hybrid infrastructure.
• Knowledge of LAN/WAN, VPN, Firewalls, switching, routing, and wireless networking.
• Strong analytical thinking and ability to perform root cause analysis.
• Research and critical thinking to provide detailed analyses.
• Awareness of security concepts and frameworks related to cyber essentials.
• Strong communication, both verbal and written.

Responsibilities

• Deliver infrastructure, cloud and modern workplace projects for a diverse customer base.
• Design and implement secure, scalable IT solutions aligned to business objectives.
• Build trusted relationships, becoming a strategic technical advisor.
• Proactively review environments to improve performance, resilience, security and UX.
• Lead cloud adoption and infrastructure modernisation, including Microsoft 365 and hybrid environments.
• Ensure environments stay secure and compliant with best practices.
• Escalate complex issues and manage major incidents to resolution.
• Mentor Service Desk engineers and drive continual improvement.
• Collaborate with Professional Services, Service Delivery and Account Management.

Tools

Microsoft 365

Azure

Entra ID

Intune

Microsoft Defender

Active Directory

Exchange Online

Windows Server

Hyper‑V

VMware

SQL

AWS

Networking

Cyber Essentials

Job description

Senior Project Engineer - Microsoft 365

Department: Senior Engineering

Employment Type: Permanent - Full Time

Location: Hybrid

Description

At Wanstor, we've been delivering award-winning IT solutions for over 22 years, and we're proud to continue growing year after year. Today, our team is over 200 strong, supporting organisations across a wide range of industries with managed services, cloud, cyber security, networking, infrastructure and modern workplace solutions.

We're passionate about helping our customers get the very best from technology, building long-term partnerships and delivering exceptional service. If you're looking for a role where you can work with a variety of customers, influence technical strategy and continue developing your career alongside a talented team, you'll feel right at home here.

We're looking for a Senior System Engineer (internal title: Senior Technical Consultant) to become one of our trusted technical advisors. This is a varied role combining project delivery, technical consultancy, customer relationship management and technical leadership. You'll work closely with IT and business leaders, helping customers modernise their environments, solve complex technical challenges and get maximum value from their technology investments.

As one of our senior technical specialists, you'll also act as the highest level of technical escalation for the Service Desk, mentor junior engineers and play an important role in driving continual improvement across our customers' environments.

What You'll Do

• Deliver infrastructure, cloud and modern workplace projects across a diverse customer base.
• Design and implement secure, scalable IT solutions that align with customers' business objectives.
• Build trusted relationships with customers, becoming a strategic technical advisor rather than simply a support engineer.
• Proactively review customer environments, identifying opportunities to improve performance, resilience, security and user experience.
• Lead cloud adoption and infrastructure modernisation projects, including Microsoft 365, Azure and hybrid environments.
• Ensure customer environments remain secure and aligned with Cyber Essentials best practices.
• Act as the final technical escalation point for complex infrastructure and support issues.
• Take ownership of major technical incidents and change requests through to successful completion.
• Mentor and support Service Desk engineers, helping to develop the wider technical capability of the business.
• Work collaboratively across Professional Services, Service Delivery and Account Management to deliver outstanding customer outcomes.

What You'll Need

• Extensive hands-on experience across Microsoft technologies, including: Microsoft 365, Azure, Entra ID, Intune, Microsoft Defender, Active Directory, Exchange Online
• Strong experience working with: Windows Server, Hyper‑V, VMware, SQL, AWS, Hybrid infrastructure environments and Backup and Disaster Recovery Solutions.
• Good understanding of networking technologies: LAN/WAN, VPN, Firewall, Switching and Routing, Wireless networking, Co‑location and Hybrid environments
• Experience of diagnostic information gathering and analytical thinking, the ability to understand the architecture of operations and undertake root cause analysis.
• The ability to undertake research consulting a range of data sources and critical thinking skills to provide detailed and accurate analysis.
• An understanding of current security concepts and frameworks relating to cyber essentials and ISO2701
• Accurate and effective communication using a variety of techniques including verbal and written work.

What You'll Love

Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
Team Spirit: Join a friendly team and engage in various social events organised throughout the year.