Premium Workspace GM — Elevate Client Experience

Office Angels; West of England; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Holiday entitlement

Uniform allowance

Social events

Pension plan

Onboarding program

Manchester training

Site launch opportunity

Job summary

Office Angels is recruiting for a General Manager to lead a newly launched premium workspace in Bristol city centre. You will oversee three floors of office space and create an outstanding experience for clients and visitors, working with a Reception Team to ensure smooth operations and exceptional service.

The role focuses on owner-level accountability for customer experience, relationship building with occupiers, and managing external contractor relationships while maintaining an emphasis on

Qualifications

• Strong customer service experience.
• Proven relationship management skills.
• Operational and multi-tasking abilities.

Responsibilities

• Lead day-to-day operations of a premium workspace.
• Deliver first-class customer experience for clients and visitors.
• Manage client onboarding and welcome new businesses into the building.
• Build and maintain relationships with occupiers and clients.
• Handle client renewals and account management activities.
• Coordinate suppliers and manage external contracts (e.g., cleaning).
• Support health and safety compliance across the site.
• Conduct office viewings for prospective clients.
• Resolve issues quickly and professionally.
• Ensure the building is presented to the highest standard.

Skills

Customer service

Operations management

Relationship management

Client onboarding

Job description

Office Angels is recruiting for a General Manager to lead a newly launched premium workspace in Bristol city centre. You will oversee three floors of office space and create an outstanding experience for clients and visitors, working with a Reception Team to ensure smooth operations and exceptional service.

The role focuses on owner-level accountability for customer experience, relationship building with occupiers, and managing external contractor relationships while maintaining an emphasis on