Membership Manager

TRC London Ltd; West of England; On-site; GBP 30,000 - 35,000; Full time

Job summary

TRC London Ltd in Bristol is seeking a commercially driven Workspace Sales Manager to own the sales and membership growth for a premium workspace business. You will manage the full journey from enquiry to closing deals, selling not just space but the experience and network that comes with membership.

This is a relationship-led role where you’ll build trust with founders, executives and senior decision-makers, manage a pipeline, conduct tours, prepare proposals, and drive occupancy and revenue

Qualifications

• Proven experience in B2B, consultative or relationship-led sales.
• Experience managing a pipeline and taking opportunities through to close.
• Confidence conducting tours, presenting solutions and negotiating terms.
• Strong track record of meeting sales or revenue targets.

Responsibilities

• Manage incoming sales enquiries from initial contact through to signed agreement.
• Qualify prospects and understand their business, space, budget and timescale requirements.
• Conduct engaging tours that bring the workspace and membership experience to life.
• Prepare tailored proposals and membership packages.
• Follow up opportunities consistently and keep prospects engaged throughout the process.
• Negotiate commercial terms and close new business.
• Build and maintain an accurate sales pipeline and CRM.
• Work toward occupancy, revenue and conversion targets.
• Generate new opportunities through outreach and business development.
• Build relationships with agents, brokers and referral partners.
• Attend Bristol business, property and networking events.
• Develop a visible presence within the local business community.
• Monitor availability, pricing and market activity.

Skills

B2B sales

Relationship-led sales

Pipeline management

Negotiation

Proposals & presentations

Networking

CRM

Tools

CRM software

Job description

Workspace Sales Manager

Location: Bristol

Salary: £30,000-£35,000 basic + commission

Contract: Permanent, Full Time

Start: ASAP

We're looking for a commercially driven Workspace Sales Manager to take ownership of sales and membership growth for an exciting premium workspace business in Bristol.

This is a relationship-led sales role where you'll manage the full journey; from generating and responding to enquiries through to conducting tours, preparing proposals, negotiating terms and closing deals.

You'll be representing a beautifully designed, high-quality workspace proposition, selling not just office space but the experience, community and professional network that come with membership.

What you'll be doing

• Manage incoming sales enquiries from initial contact through to signed agreement.
• Qualify prospects and understand their business, space, budget and timescale requirements.
• Conduct engaging building tours that bring the workspace and membership experience to life.
• Prepare tailored proposals and membership packages.
• Follow up opportunities consistently and keep prospects engaged throughout the process.
• Negotiate commercial terms and confidently close new business.
• Build and maintain an accurate sales pipeline and CRM.
• Work toward agreed occupancy, revenue and conversion targets.
• Generate new opportunities through proactive outreach and business development.
• Build strong relationships with commercial property agents, flexible-office brokers and referral partners.
• Attend relevant Bristol business, property and networking events.
• Develop a visible presence within the local business community.
• Build relationships with existing members and identify expansion, renewal and referral opportunities.
• Monitor availability, pricing, competitors and wider market activity.
• Produce accurate pipeline, forecasting and performance updates.
• Work closely with the operations team to ensure a seamless transition from prospect to member.
• Support launches, events and other activities that generate enquiries and strengthen the brand.

About you

We're looking for someone who is commercially ambitious but understands that premium sales are built through trust, credibility and an exceptional customer experience.

• Proven experience in B2B, consultative or relationship-led sales.
• Experience managing a pipeline and taking opportunities through to close.
• Confidence conducting tours, presenting solutions and negotiating terms.
• A strong record of working toward sales or revenue targets.
• Excellent follow-up discipline and attention to detail.
• The confidence to generate new business rather than relying solely on inbound leads.
• Strong networking and relationship-building skills.
• The ability to communicate credibly with founders, executives and senior decision-makers.
• A polished, professional and personable approach.
• Strong written and verbal communication skills.
• Commercial curiosity and an understanding of what influences buying decisions.
• The ability to work independently and take ownership of results.
• Experience within flexible workspace, serviced offices, commercial property, memberships, private members' clubs, hospitality, luxury retail or another premium customer environment would be advantageous.
• An existing Bristol business or property network would be useful, but isn't essential. The confidence and motivation to build one are more important.

What's on offer?

• £30,000-£35,000 basic salary.
• Commission based on completed deals.
• Ownership of the sales pipeline across a growing Bristol portfolio.
• The opportunity to build a strong profile within the local business community.
• A premium workspace proposition you can be proud to represent.
• Genuine scope to influence commercial growth as the business develops.

If you're an ambitious relationship-builder who enjoys owning the full sales process and selling an experience rather than simply a product, we'd love to hear from you