Veterinary Hospital Operations Lead

Dnavetcare; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

DNA Vetcare is seeking a Veterinary Hospital Administrator for Streatham Hill Veterinary Surgery. The role is a fully on-site, 40‑hour week (Mon–Fri) with occasional weekends on-call, offering up to £35k.

You will coordinate administrative and client service functions, support the leadership team and help deliver a high standard of care and service to clients and their pets. You will be highly organised, proactive and capable of building strong relationships across clinical, administrative and

Qualifications

• Organised, proactive and people‑focused with strong communication.
• Experience in administrative, operational or team leadership roles.
• Experience in veterinary, healthcare or fast-paced environment is advantageous.

Responsibilities

• Oversee day‑to‑day administrative operations of the hospital to ensure efficient processes.
• Support reception and client service to maintain a consistently professional and welcoming service.
• Coordinate diaries, appointments and admin processes to support patient flow.
• Manage administrative staff rotas, holidays and absence to maintain staffing levels.
• Supervise and develop reception and admin team members.
• Maintain high standards of client communication and customer service.

Job description

DNA Vetcare is seeking a Veterinary Hospital Administrator for Streatham Hill Veterinary Surgery. The role is a fully on-site, 40‑hour week (Mon–Fri) with occasional weekends on-call, offering up to £35k.

You will coordinate administrative and client service functions, support the leadership team and help deliver a high standard of care and service to clients and their pets. You will be highly organised, proactive and capable of building strong relationships across clinical, administrative and