Premium Retail Store Lead: Growth & Merch

Crew Clothing Swindon; England; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Swindon is seeking a Cluster Store Manager for a full‑time role. You will drive store sales, mentor and develop a team, and uphold premium visual merchandising standards to create a memorable shopping experience for customers.

You will be responsible for achieving LFL growth, managing payroll and store costs, and maintaining brand integrity across the team. A strong customer service mindset and commercial awareness are essential.

Qualifications

• Customer service focused.
• Sales and target driven.
• Excellent visual merchandising skills.
• Commercial awareness.
• Good communication skills.

Responsibilities

• Delivering like-for-like growth in sales and KPI performance in the store.
• Maintaining impeccable visual merchandising standards and optimal stock availability.
• Complying with reasonable instructions from senior members of the retail team.
• Developing, reviewing and appraising your team based on KPIs and performance managing poor performers.
• Ensuring brand integrity through appropriate behaviours and uniform standards.
• Controlling payroll and other store expenditures to stay within budget.
• Training and inducting your team to deliver excellent customer service.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Tools

IT skills

Job description

Crew Clothing Swindon is seeking a Cluster Store Manager for a full‑time role. You will drive store sales, mentor and develop a team, and uphold premium visual merchandising standards to create a memorable shopping experience for customers.

You will be responsible for achieving LFL growth, managing payroll and store costs, and maintaining brand integrity across the team. A strong customer service mindset and commercial awareness are essential.