Cluster Store Manager

Crew Clothing Company; Swindon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing is seeking a Cluster Store Manager in Swindon to drive store performance, lead a passionate team and uphold our premium fashion standards. This full-time role requires strong leadership, a hands-on approach to coaching, and a commitment to exceptional customer service.

You will recruit, develop and motivate staff while maintaining top-quality visual merchandising and store presentation. A genuine passion for fashion and customer experience is essential.

Qualifications

• Sales and target driven mindset.
• Excellent visual merchandising ability.
• Strong communication skills.
• Good IT skills and familiarity with store systems.

Responsibilities

• Drive LFL growth and KPI performance in the store.
• Recruit, coach and develop the team to deliver results.
• Maintain impeccable visual merchandising and use of space.
• Review, develop and appraise staff based on performance indicators.
• Ensure brand integrity and uniform standards across the team.
• Control payroll and other store expenditures to stay within budget.
• Train and induct the team to deliver outstanding customer service.

Skills

Sales & targets

Visual merchandising

Communication

IT literacy

Performance management

Premium fashion experience

Job description

Cluster Store Manager - Full Time (Ben Sherman, Crew Clothing, Saltrock) 37.5 hours per week
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Delivering LFL. growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store
  ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance
  indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and
  uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within
  budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

• Sales
  and target driven
• Excellent visual merchandising skills
• Good communication
  skills
• Good IT
  skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand
• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Cluster Store Manager • Swindon, United Kingdom