Premium processing technician

Next Employment Ltd; Essex; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

A UK-based employment agency is seeking a Managing Consultant for the London Market Insurance sector. This hybrid role requires strong premium processing experience and the ability to manage various stakeholders effectively. Responsibilities include overseeing premium controls and ensuring excellent service for high-value clients. Ideal candidates will be organized, resilient, and possess strong communication skills.

Qualifications

• Previous Premium Processing experience is essential.
• Ability to influence various stakeholders both internally and externally.
• Good communication skills – written and verbal.
• Excellent organisational and time-management skills.

Responsibilities

• Be the main point of contact for the given Lines Of Business.
• Manage escalations from broking teams.
• Oversee premium processing control.
• Monitor workloads using PowerBi to ensure timely delivery.
• Manage contingency mailboxes and allocated work.
• Coordinate with IBA and attend Credit Control Meetings.
• Review ledgers to ensure real-time premium signing and resolve legacy issues.
• Monitor PI completeness in Edge and join regular calls with Middle Office/Broking.
• Track forecasted income and report to Pillar Lead for Finance updates.
• Coordinate with Processing Team for the assigned LOB and escalate training needs.
• Review LOB statistics with broking to improve slip production and reduce queries.

Skills

Premium Processing experience

Stakeholder influence

MS Office skills

Power BI

Good communication skills

Organised

Determined

Resilient

Tools

MS Office

Power BI

Job description

Managing Consultant - London Market Insurance at NEXT EMPLOYMENT LIMITED

Hybrid role where you will only need to go into the office once or twice a month.

Base pay range

Direct message the job poster from Next Employment Ltd

You will be

• The main point of contact for the given Lines Of Business (LOB) and should refer to the Pillar Lead should assistance be required.
• The first point of contact for Urgent requests and escalations from the broking teams to which you are aligned – should see each case through to completion.
• Premium processing control oversight for the assigned division.
• Monitor workloads using the workflow tool (PowerBi) to ensure that all work is completed within the SLA (Service Level Agreement).
• Responsible for the contingency mailboxes in the event of a workflow tool failure – must ensure that all work is allocated and monitored to completion.
• Will liaise with counterparts within IBA and attend Credit Control Meetings for given LOB.
• Will review ledgers regularly to ensure that premiums are signed in real time and legacy issues are resolved.
• Regular review of any missed/missing PI’s in Edge
• Joins weekly/monthly call with the Middle Office/Broking Teams.
• Will monitor income and ensure all items in Forecast are processed to meet forecast/budget in a given month – keep Pillar Lead appraised to report back to Finance.
• Liaise daily/regularly with the Processing Team aligned to your LOB.
• Escalate any Training and Development needs within the Processing Team.
• Review stats for their LOB and liaise with broking team to drive improvement in slip production and reduce queries/rejections.
• LOR’s as required.
• Will follow up escalations from Insurers.
• Is the first point of contact for the Annual Audit sample requests.
• Ensure that complex processing and/or high value clients receive an excellent service.

You will need

• Previous Premium Processing experience is essential
• Able to influence various stakeholders both internally and externally.
• MS Office skills and power BI
• Good communication skills – written and verbal.
• Organised.
• Determined and resilient.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Other

Industries

• Insurance
• Insurance Agencies and Brokerages
• Insurance Carriers

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